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Ticketing - Fans Focus Group UPDATED 19th OCT 2011

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View eagle2011's Profile eagle2011 Flag Canterbury 12 Sep 11 4.25pm Send a Private Message to eagle2011 Add eagle2011 as a friend

Hey just wanted to know about coaches from kent to the ground not sure if this is relevent but, would like to know as i would be able to come a lot more. similar to what charlton do

Thanks

 


I live for Palace

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View SW2Eagle's Profile SW2Eagle Flag London 12 Sep 11 5.41pm Send a Private Message to SW2Eagle Add SW2Eagle as a friend

I don't think what we're doing is too far wrong, to be honest. I think prices are ludicrous - but I can't see them coming down at all to be honest - and it's a problem throughout the English game.

One think I think could and should realistically be addressed is the prices of Season Tickets. I've not renewed this year. I'm pretty sure I'll still be at most home games, but there's every chance I'll miss enough to mean that it's better value to pay on the day.

If someone is prepared to stump up a big old chunk of cash before the season starts, then I think they deserve a bit of value for money.

 


The Three Twerps were one twerp short... again!

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View Bill Glazier's Profile Bill Glazier Flag Mitcham 12 Sep 11 5.46pm Send a Private Message to Bill Glazier Add Bill Glazier as a friend

SW what price do you think an ST should be in the Lower Holmesdale ?

 

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View SW2Eagle's Profile SW2Eagle Flag London 12 Sep 11 6.04pm Send a Private Message to SW2Eagle Add SW2Eagle as a friend

Quote Bill Glazier at 12 Sep 2011 5.46pm

SW what price do you think an ST should be in the Lower Holmesdale ?


Probably around the £380 mark - I haven't thought about it all that much (and to be honest - I'm not entirely sure of the prices in the Lower as I've always sat in the Upper).

I don't think they need to come down by any great amount - but I suspect that few people in this day and age can make every home game (fair play to those who can). If you miss three of four games, then there's no value at all to a season ticket, which seems a bit harsh for someone prepared to pay up front.

 


The Three Twerps were one twerp short... again!

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View Bill Glazier's Profile Bill Glazier Flag Mitcham 12 Sep 11 6.19pm Send a Private Message to Bill Glazier Add Bill Glazier as a friend

As of today they are £430.
So personally i do not think the saving of £2.17 a game will make much difference.
Still the cheaper the better i suppose.

 

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View SW2Eagle's Profile SW2Eagle Flag London 12 Sep 11 6.50pm Send a Private Message to SW2Eagle Add SW2Eagle as a friend

Quote Bill Glazier at 12 Sep 2011 6.19pm

As of today they are £430.
So personally i do not think the saving of £2.17 a game will make much difference.
Still the cheaper the better i suppose.


You're probably right - it's probably just the way I look at it. When I see that, by missing a few games it would be cheaper for me to pay on the day, it puts me off a little. If reducing it by another £50 meant two more 'free games' then I'd be far more likely to buy one.

To be honest, I don't think I could have come up with the cash this season anyway - but I'll probably be back in a position to make the choice next year.

 


The Three Twerps were one twerp short... again!

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View Hambo's Profile Hambo Flag Crawley 13 Sep 11 11.04am Send a Private Message to Hambo Add Hambo as a friend

Cheers!

Season Tickets are on the agenda, in terms of cost and time of release.

We also various items to discuss regarding the coaches - both away and the idea of a coach for home games from certain areas (which is an ongoing action from the first meeting)

If anything else occurs to you, the meeting is Thursday so let me know before then.

 


HOL Radio Lead Presenter and general dogsbody
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View Penge Eagle's Profile Penge Eagle Flag Pènge 13 Sep 11 11.30am Send a Private Message to Penge Eagle Holmesdale Online Elite Member Add Penge Eagle as a friend

I have a gripe with the online ticket website.

I registered my details on the site to buy a ticket. A pop-up informed me that my details were already on the system.

Then when I went to log in, it asked me for my password or client ID.

But what is my client ID and password if it did not tell me? So I registered on two more occasions to see if it gave it to me and it didn't.

It turns out that as I had a Selhurst Six last season, I was allocated a client ID which is on the card. I have since thrown it away. Why would I keep it and how am I meant to know the ID was on it int he first place?

Had I been a new user, then I would have been given my Client ID and password there and then. But seeing as I have bought tickets in the past I was not given one on the website, nothing on the site told me what my client ID or password was or how to retrieve it.

This ticket site is used by many clubs, so it's not Palace's fault, and I'm surprised nobody has spotted such a basic f*** up.

In the end I had to ring up the box office and get their help which defeats the purpose of having online ticketing!

Edited by Penge Eagle (13 Sep 2011 11.32am)

 


swiftcashsale.co.uk

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View Old Chap's Profile Old Chap Flag Orpington 13 Sep 11 11.39am Send a Private Message to Old Chap Add Old Chap as a friend

There was a question about Brighton tickets, see thread

[Link]

(the post from MikeG10 24 Aug 11 6.05pm)

Because a mate bought 3 Leeds tickets it doesn't show that Mike bought one.

I'm sure other people may have had this problem & it could happen again for games where there is a restricted allocation

 


Trivial fact - Palace usually win 5-1 at least once a season, maybe next season?

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View SW2Eagle's Profile SW2Eagle Flag London 13 Sep 11 11.54am Send a Private Message to SW2Eagle Add SW2Eagle as a friend

Quote Penge Eagle at 13 Sep 2011 11.30am

I have a gripe with the online ticket website.

I registered my details on the site to buy a ticket. A pop-up informed me that my details were already on the system.

Then when I went to log in, it asked me for my password or client ID.

But what is my client ID and password if it did not tell me? So I registered on two more occasions to see if it gave it to me and it didn't.

It turns out that as I had a Selhurst Six last season, I was allocated a client ID which is on the card. I have since thrown it away. Why would I keep it and how am I meant to know the ID was on it int he first place?

Had I been a new user, then I would have been given my Client ID and password there and then. But seeing as I have bought tickets in the past I was not given one on the website, nothing on the site told me what my client ID or password was or how to retrieve it.

This ticket site is used by many clubs, so it's not Palace's fault, and I'm surprised nobody has spotted such a basic f*** up.

In the end I had to ring up the box office and get their help which defeats the purpose of having online ticketing!

Edited by Penge Eagle (13 Sep 2011 11.32am)


I had a similiar problem - although there is a way on the site to have your details emailed to you. However, this leads me to another gripe - an option to change your password would be very useful, as the one I've been allocated is not one that I will ever, ever remember - so I have to request my details each time I by tickets online now!

 


The Three Twerps were one twerp short... again!

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View Edridgegirl68's Profile Edridgegirl68 Flag Sussex 13 Sep 11 12.04pm Send a Private Message to Edridgegirl68 Add Edridgegirl68 as a friend

It would be very helpful if, when purchasing tickets to away games, you knew where the seat was. This is nothing to do with not wishing to be mixed in with the lads - I have a problem with vertigo and discovered when arriving at Reading last season that my 'seat' was very high up. Fortunately a helpful steward organised a seat lower down but I am not sure they would all be so obliging. I hasten to add that I was not the only supporter in that situation.

 

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View Penge Eagle's Profile Penge Eagle Flag Pènge 13 Sep 11 12.04pm Send a Private Message to Penge Eagle Holmesdale Online Elite Member Add Penge Eagle as a friend

I find it incredible that big companies build websites and do not even test them out.

 


swiftcashsale.co.uk

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