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May 19 2013 6.53pm

E-Ticket Not Working

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Yellow Card - User has been warned of conduct on the messageboards View Rudi Hedman's Profile Rudi Hedman Flag Caterham 06 Apr 12 8.34am Send a Private Message to Rudi Hedman Add Rudi Hedman as a friend

Need to print off E-ticket before Monday v Southampton. The option to 'print E-ticket' isn't on the email received & it isn't there this time when you go into your history inside the online ticket purchase area of the official site.

Thanks for any help in advance if this is quickly resolved. Looks pretty urgent considering CPFC bashed out a load of emails with 'Dougie Freedman' as sender, you can't print the ticket & it's a 4 day weekend.

 
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View Hambo's Profile Hambo Flag Crawley 06 Apr 12 12.27pm Send a Private Message to Hambo Add Hambo as a friend

If you can't click on the transaction to print the e-ticket you will have accidentally left the option as "paper ticket" and will have to collect on the day from the portacabin. Take a printout of the email just in case.

Edited by Hambo (06 Apr 2012 12.27pm)

 

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Yellow Card - User has been warned of conduct on the messageboards View PositivelyPalace's Profile PositivelyPalace Flag 06 Apr 12 4.20pm Send a Private Message to PositivelyPalace Add PositivelyPalace as a friend

Quote Rudi Hedman at 06 Apr 2012 8.34am

Need to print off E-ticket before Monday v Southampton. The option to 'print E-ticket' isn't on the email received & it isn't there this time when you go into your history inside the online ticket purchase area of the official site.

Thanks for any help in advance if this is quickly resolved. Looks pretty urgent considering CPFC bashed out a load of emails with 'Dougie Freedman' as sender, you can't print the ticket & it's a 4 day weekend.


I had the same problem last week and so went to the box office to collect a paper ticket. Unbeknown to me if you have a Palace membership card the ticket gets loaded on to it - which also saves your own ink cartridges. You just take the card to the turnstiles and swipe it instead.

This may have been what has happened to you - but if you do have to go to the box office with your ref no for the booking, you dont need to queue up with everyone else- just go to the window and they will help you out.

Edited by PositivelyPalace (06 Apr 2012 4.20pm)

 
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Yellow Card - User has been warned of conduct on the messageboards View Rudi Hedman's Profile Rudi Hedman Flag Caterham 06 Apr 12 7.40pm Send a Private Message to Rudi Hedman Add Rudi Hedman as a friend

Quote Hambo at 06 Apr 2012 12.27pm

If you can't click on the transaction to print the e-ticket you will have accidentally left the option as "paper ticket" and will have to collect on the day from the portacabin. Take a printout of the email just in case.

Edited by Hambo (06 Apr 2012 12.27pm)


I'll try phoning them Saturday. The E-ticket option was chosen about 3 or so weeks ago. The click through isn't contained on the email but it is on my account history via cpfc,(om. The clickthrough doesn't work in the account booking history.

 
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