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April 23 2024 1.18pm

Golden Eagle membership / electronic wallet

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View mr. apollo's Profile mr. apollo Flag Somewhere in Switzerland 08 Aug 22 11.14am Send a Private Message to mr. apollo Add mr. apollo as a friend

Has anyone managed to put their membership card onto their electronic wallet?

The only option I get that is not greyed out is auto renew.

Good job I have some previous season cards for fidelity points for when I buy a pie and a brew.....

 



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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 08 Aug 22 11.15am Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

No, is the short answer.

 


I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
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View mr. apollo's Profile mr. apollo Flag Somewhere in Switzerland 27 Aug 22 10.29am Send a Private Message to mr. apollo Add mr. apollo as a friend

Bump

 



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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 27 Aug 22 10.48am Send a Private Message to ASCPFC Add ASCPFC as a friend

I couldn't either, I was going to use the member query section of the app to ask about it. I emailed a while ago, twice, and got no reply.

 


Red and Blue Army!

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 27 Aug 22 10.57am Send a Private Message to ASCPFC Add ASCPFC as a friend

Originally posted by ASCPFC

I couldn't either, I was going to use the member query section of the app to ask about it. I emailed a while ago, twice, and got no reply.

Edit: I've used the membership support enquiry on the app. Will tell you what happens. If you want it yourself, log in and get the drop down menu to member hub, then scroll down, you'll see member support (I think that's what it's called). Then you submit a query through an online form.

 


Red and Blue Army!

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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 27 Aug 22 11.40am Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

Originally posted by ASCPFC

Edit: I've used the membership support enquiry on the app. Will tell you what happens. If you want it yourself, log in and get the drop down menu to member hub, then scroll down, you'll see member support (I think that's what it's called). Then you submit a query through an online form.

Just done that, so thanks for info. Got a generated reply back saying I wanted to sign up for all emails huh? Er, no just my inquiry please. Think I will have to email club directly. Also, I have not had any points added for anything & I never got my 10% discount on purchases.

 


I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
[Link]

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 30 Aug 22 4.27pm Send a Private Message to ASCPFC Add ASCPFC as a friend

Originally posted by eagleman13

Just done that, so thanks for info. Got a generated reply back saying I wanted to sign up for all emails huh? Er, no just my inquiry please. Think I will have to email club directly. Also, I have not had any points added for anything & I never got my 10% discount on purchases.

So far, no reply. Got no reply to two previous emails either.

 


Red and Blue Army!

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 01 Sep 22 8.03am Send a Private Message to ASCPFC Add ASCPFC as a friend

No reply - going to make a complaint.

 


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View Buckspalace's Profile Buckspalace Flag Thornborough 01 Sep 22 10.00am Send a Private Message to Buckspalace Add Buckspalace as a friend

I am a gold member and attend probably 8 or 9 home games a season.
Ordered tickets for an upcoming game and they sent it through digitally, dont have an i phone so wanted paper e mail tickets.

Submitted an e mail as the phone was not answered on the 2 previous calls made and never got a response to the e mail, after a week called again and actually spoke to somebody who after explaining the issue sent me reluctantly e tickets through.

Need to persist but got there in the end, not good customer service i have to say.

 

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View Hannes's Profile Hannes Flag Vienna 01 Sep 22 10.09am Send a Private Message to Hannes Add Hannes as a friend

Originally posted by mr. apollo

Has anyone managed to put their membership card onto their electronic wallet?

The only option I get that is not greyed out is auto renew.

Good job I have some previous season cards for fidelity points for when I buy a pie and a brew.....

Just seen that. I have exactly the same problem.

 

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 01 Sep 22 1.25pm Send a Private Message to ASCPFC Add ASCPFC as a friend

I've emailed the Box Office cc to Sharon Lacey. Just felt like she might get stuff done. Had an automated response so far. Will keep updated if I ever actually hear anything. It's my third email and fourth time to be in touch - no response anytime.

 


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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 06 Sep 22 5.23pm Send a Private Message to ASCPFC Add ASCPFC as a friend

Hilariously, got no reply.

 


Red and Blue Army!

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