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March 28 2024 11.40am

Loss of Freeview Channels

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View Spiderman's Profile Spiderman Flag Horsham 31 Oct 16 10.27am Send a Private Message to Spiderman Add Spiderman as a friend

My mother-in-law loses certain freeview channels in the evenings. Having researched this, it would seem that something is interfering with that frequency. Has anyone else experienced this? If so how can it be overcome.
I have suggested that a basic sky or Virgin package may be the only answer...but are these easy enough for a 86 year old technophobe to use? Any help/suggestions would be very much appreciated.

 

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View paperhat's Profile paperhat Flag croydon 31 Oct 16 10.58am Send a Private Message to paperhat Add paperhat as a friend

does she live above a cab office?

 


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View Spiderman's Profile Spiderman Flag Horsham 31 Oct 16 11.35am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by paperhat

does she live above a cab office?

No, detached house in Horsham

 

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View ektaff's Profile ektaff Flag Whitstable 31 Oct 16 12.07pm Send a Private Message to ektaff Add ektaff as a friend

Originally posted by Spiderman

My mother-in-law loses certain freeview channels in the evenings. Having researched this, it would seem that something is interfering with that frequency. Has anyone else experienced this? If so how can it be overcome.
I have suggested that a basic sky or Virgin package may be the only answer...but are these easy enough for a 86 year old technophobe to use? Any help/suggestions would be very much appreciated.


Greetings.

We occasionally lose our channels, especially BBC, this is due to the weather.. no seriously... Being located in Whitstable we pick up freeview signals from Dover, C.Palace & Essex and, loke last night we lost BBC Dover and had to change channels to BBC London.

If you do her a new "download", you will see "duplicate channels" appear, like in my case BBC South East/BBC London & BBC Essex. Make her a note of the numbers for these and then, if it goes again get her to switch channels on the TV to the alternative ones and hopefully she will be ok.

Hop this helps

Phil (Whitstable)

 

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View Southampton_Eagle's Profile Southampton_Eagle Flag At the after party 31 Oct 16 12.19pm Send a Private Message to Southampton_Eagle Add Southampton_Eagle as a friend

Originally posted by Spiderman

My mother-in-law loses certain freeview channels in the evenings. Having researched this, it would seem that something is interfering with that frequency. Has anyone else experienced this? If so how can it be overcome.
I have suggested that a basic sky or Virgin package may be the only answer...but are these easy enough for a 86 year old technophobe to use? Any help/suggestions would be very much appreciated.

Does she have an external or internal aerial?

When I had an internal aerial in my last place the central heating affected the signal.

 

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View Spiderman's Profile Spiderman Flag Horsham 31 Oct 16 4.23pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by Southampton_Eagle

Does she have an external or internal aerial?

When I had an internal aerial in my last place the central heating affected the signal.

External, so I dont think it is the aerial but thanks for the assistance.

 

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View Spiderman's Profile Spiderman Flag Horsham 31 Oct 16 4.25pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by ektaff


Greetings.

We occasionally lose our channels, especially BBC, this is due to the weather.. no seriously... Being located in Whitstable we pick up freeview signals from Dover, C.Palace & Essex and, loke last night we lost BBC Dover and had to change channels to BBC London.

If you do her a new "download", you will see "duplicate channels" appear, like in my case BBC South East/BBC London & BBC Essex. Make her a note of the numbers for these and then, if it goes again get her to switch channels on the TV to the alternative ones and hopefully she will be ok.

Hop this helps

Phil (Whitstable)

Thanks Phil I will try this but they seem to go around the same time (whatever the weather)so some sort of interference seems more likely but I will also follow your advice.

Cheers

 

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