Catering at Selhurst Park

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kingdowieonthewall Sussex, ex-Cronx. 14 Sep 18 9.04pm
Originally posted by ASCPFC I'm surprised our American investors have done nothing about this. US sports are all about the entire match day experience - with an emphasis on readily available food and drink. At Palace you can barely get a drink and the food is terrible. I noticed after matches if you buy anything they often give you stuff free to get rid of it. Trouble is no-one really wants the food. Is genuinely a shame. nail on the head. cant believe the yanks let this s***e go. Kids,tired of being bothered by your pesky parents? Then leave home, get a job & pay your own bills, while you still know everything.
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kingdowieonthewall

Sussex, ex-Cronx. 14 Sep 18 9.04pm

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Originally posted by ASCPFC

I'm surprised our American investors have done nothing about this. US sports are all about the entire match day experience - with an emphasis on readily available food and drink.
At Palace you can barely get a drink and the food is terrible. I noticed after matches if you buy anything they often give you stuff free to get rid of it. Trouble is no-one really wants the food.
Is genuinely a shame.

nail on the head.
cant believe the yanks let this s***e go.

Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

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The Saint Burnham,Buckinghamshire 14 Sep 18 9.35pm
I'm quite surprised by this thread. The food, since the new Holmesdale has been built,has been generally poor. What did you think was going to happen?? I refuse to eat at the ground for a number of reasons: 1) quality - it's poor. 2) price - it's ridiculously expensive 3) benefit - my money goes to the companies that run the stands - not the club But what did people think was going to happen? CPFC 2010 are going to get the best contract (ie the cheapest or the one that provides the most income) for the club, not the best for the fans. People need to wake up. This is a BUSINESS - it's not a social. This is the main difference - we fans see it as a club but the owners run this as a profit making business. But as a BBC study showed, we were one of the 10 clubs that make a profit without fans money. If you think buying food is benefitting the club then you are sadly delusional. My own belief is far too altruistic to ever work but you get catering schools to come in, cook from scratch and use catering students to teach them mass catering. They would be more energised to get it right as it's thier career - not like some agency staff who don't care about the job (I see it as I'm an agency worker and I've hired agency workers before) and who clearly don't want to be there. Imagine getting a portion of proper chips wrapped in newspaper? Or a decent burger made from scratch not tiny little silicone implants. If the club CARES about the fans, the health of the people it serves then it wouldn't serve up the fare it does. It's cheap, high margin and it's profitable for the business. I have since 1996 made and brought my own food or ate at home. It isn't hard people!! Organise yourselves. I see everyone complaining about the food or prices - don't buy it, show the club that in fact - they need to change it. If people still want to be stupid and pay �4.50+ for a hot dog then you are part of the problem. I find it amazing that those of you with children can afford it. The match day experience is expensive enough surely? I have no sympathy for anyone who buys the food as you are supporting this by doing so. It makes no sense to me. Between 1991-95 it was OK and it was reasonable. I've found if the club wants to get people in to buy food, stay around then they should do what some clubs do and run a social club. But the club could do this by opening the Holmesdale stand early and help people make a day of it. But they don't want to do that, they don't care about the community at large, just fleecing a captive audience. Edited by The Saint (14 Sep 2018 10.25pm) "A man may fight for many things. His country, his friends, his principles, the glistening tear on the cheek of a golden child. But personally, I'd mud-wrestle my own mother for a ton of cash, an amusing clock and a sack of French porn."
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The Saint

Burnham,Buckinghamshire 14 Sep 18 9.35pm

I'm quite surprised by this thread.

The food, since the new Holmesdale has been built,has been generally poor.

What did you think was going to happen?? I refuse to eat at the ground for a number of reasons:

1) quality - it's poor.
2) price - it's ridiculously expensive
3) benefit - my money goes to the companies that run the stands - not the club

But what did people think was going to happen?

CPFC 2010 are going to get the best contract (ie the cheapest or the one that provides the most income) for the club, not the best for the fans. People need to wake up.

This is a BUSINESS - it's not a social. This is the main difference - we fans see it as a club but the owners run this as a profit making business.

But as a BBC study showed, we were one of the 10 clubs that make a profit without fans money.

If you think buying food is benefitting the club then you are sadly delusional.

My own belief is far too altruistic to ever work but you get catering schools to come in, cook from scratch and use catering students to teach them mass catering.

They would be more energised to get it right as it's thier career - not like some agency staff who don't care about the job (I see it as I'm an agency worker and I've hired agency workers before) and who clearly don't want to be there.

Imagine getting a portion of proper chips wrapped in newspaper? Or a decent burger made from scratch not tiny little silicone implants.

If the club CARES about the fans, the health of the people it serves then it wouldn't serve up the fare it does. It's cheap, high margin and it's profitable for the business.

I have since 1996 made and brought my own food or ate at home. It isn't hard people!! Organise yourselves.

I see everyone complaining about the food or prices - don't buy it, show the club that in fact - they need to change it.

If people still want to be stupid and pay �4.50+ for a hot dog then you are part of the problem.

I find it amazing that those of you with children can afford it. The match day experience is expensive enough surely?

I have no sympathy for anyone who buys the food as you are supporting this by doing so. It makes no sense to me. Between 1991-95 it was OK and it was reasonable.

I've found if the club wants to get people in to buy food, stay around then they should do what some clubs do and run a social club. But the club could do this by opening the Holmesdale stand early and help people make a day of it.

But they don't want to do that, they don't care about the community at large, just fleecing a captive audience.

Edited by The Saint (14 Sep 2018 10.25pm)

"A man may fight for many things. His country, his friends, his principles, the glistening tear on the cheek of a golden child. But personally, I'd mud-wrestle my own mother for a ton of cash, an amusing clock and a sack of French porn."

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braunstoneagle the middle of bumf*** nowhere... 14 Sep 18 10.07pm
i am suprised people are still moaning about this...selhurst park was built as a football stadium, not a food hall. you couldnt get decent service & food when we had 14k every week, letalone with another 10k added into the mix. new stadiums have the added space & kiosks build into the design, we dont have that luxery, in my experience the holmesdale is the best of a bad lot and thats not suprising given thats the newest stand. i have worked in catering for 20 years and in my experience there really isnt much you could do to improve it. a) you employ staff on a contract of roughly 12 hours per month...what type of staff do you expect to attract on minimum wage for an average of 3 hours a week? b) with the food being outsourced, the consumer is f*ed from the start, for starters i assume the club take a large up front fee & possibly a % of takings, i bet after costs they make 75p per hotdog / burger / pie c) theres no need to make much of an effort on food as at �4.50 for a 500ml bottle of fing carlsberg your making your GP on mass sales of that. d) why pour pints yourself, when you can open bottles & the supplier pays for the container. anybody who buys food at a football stadium needs their head tested, you can eat much better before & after and its not that hard to go 2 hours without food. on another point, i feel a better quality of lager could be offered, from a personal POV, i would happily pay �6 for a large bottle of peroni than �4.50 for a bottle of f**ing carlsberg. �Football isn�t instant coffee. You have to work at it. You must grow the bean, grind it.� Ian Holloway
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braunstoneagle

the middle of bumf*** nowhere... 14 Sep 18 10.07pm

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i am suprised people are still moaning about this...selhurst park was built as a football stadium, not a food hall.

you couldnt get decent service & food when we had 14k every week, letalone with another 10k added into the mix.

new stadiums have the added space & kiosks build into the design, we dont have that luxery, in my experience the holmesdale is the best of a bad lot and thats not suprising given thats the newest stand.

i have worked in catering for 20 years and in my experience there really isnt much you could do to improve it.

a) you employ staff on a contract of roughly 12 hours per month...what type of staff do you expect to attract on minimum wage for an average of 3 hours a week?

b) with the food being outsourced, the consumer is f***ed from the start, for starters i assume the club take a large up front fee & possibly a % of takings, i bet after costs they make 75p per hotdog / burger / pie

c) theres no need to make much of an effort on food as at �4.50 for a 500ml bottle of f***ing carlsberg your making your GP on mass sales of that.

d) why pour pints yourself, when you can open bottles & the supplier pays for the container.

anybody who buys food at a football stadium needs their head tested, you can eat much better before & after and its not that hard to go 2 hours without food.

on another point, i feel a better quality of lager could be offered, from a personal POV, i would happily pay �6 for a large bottle of peroni than �4.50 for a bottle of f***ing carlsberg.

�Football isn�t instant coffee. You have to work at it. You must grow the bean, grind it.� Ian Holloway

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Midlands Eagle 15 Sep 18 7.19am
Originally posted by braunstoneagle b) with the food being outsourced, the consumer is f***ed from the start, Not necessarily. If you go to test match cricket grounds the food there is all outsourced to a variety of companies and the food available there is quite good although the grounds probably have more space though. There is only one way to get the quality of food improved and that is to stop buying it as something would soon be done about it
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Midlands Eagle

15 Sep 18 7.19am

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Originally posted by braunstoneagle

b) with the food being outsourced, the consumer is f***ed from the start,

Not necessarily. If you go to test match cricket grounds the food there is all outsourced to a variety of companies and the food available there is quite good although the grounds probably have more space though.

There is only one way to get the quality of food improved and that is to stop buying it as something would soon be done about it

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HKOwen Hong Kong 15 Sep 18 7.29am
Best thing to do is simply not buy at the ground, message would soon get through. I doubt SP and his friends and family would go anywhere near the food the fans are offered. Better to have nothing rather than the absolute cr@p on offer I am sure it probably not the worst in the top four tiers, but would think its bottom 20% at best. I have had better quality food at non league games Edited by HKOwen (15 Sep 2018 7.33am) Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.
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HKOwen

Hong Kong 15 Sep 18 7.29am

Best thing to do is simply not buy at the ground, message would soon get through.

I doubt SP and his friends and family would go anywhere near the food the fans are offered.

Better to have nothing rather than the absolute cr@p on offer

I am sure it probably not the worst in the top four tiers, but would think its bottom 20% at best.

I have had better quality food at non league games

Edited by HKOwen (15 Sep 2018 7.33am)

Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.

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Spiderman Horsham 15 Sep 18 8.32am
Originally posted by The Saint I'm quite surprised by this thread. The food, since the new Holmesdale has been built,has been generally poor. What did you think was going to happen?? I refuse to eat at the ground for a number of reasons: 1) quality - it's poor. 2) price - it's ridiculously expensive 3) benefit - my money goes to the companies that run the stands - not the club But what did people think was going to happen? CPFC 2010 are going to get the best contract (ie the cheapest or the one that provides the most income) for the club, not the best for the fans. People need to wake up. This is a BUSINESS - it's not a social. This is the main difference - we fans see it as a club but the owners run this as a profit making business. But as a BBC study showed, we were one of the 10 clubs that make a profit without fans money. If you think buying food is benefitting the club then you are sadly delusional. My own belief is far too altruistic to ever work but you get catering schools to come in, cook from scratch and use catering students to teach them mass catering. They would be more energised to get it right as it's thier career - not like some agency staff who don't care about the job (I see it as I'm an agency worker and I've hired agency workers before) and who clearly don't want to be there. Imagine getting a portion of proper chips wrapped in newspaper? Or a decent burger made from scratch not tiny little silicone implants. If the club CARES about the fans, the health of the people it serves then it wouldn't serve up the fare it does. It's cheap, high margin and it's profitable for the business. I have since 1996 made and brought my own food or ate at home. It isn't hard people!! Organise yourselves. I see everyone complaining about the food or prices - don't buy it, show the club that in fact - they need to change it. If people still want to be stupid and pay �4.50+ for a hot dog then you are part of the problem. I find it amazing that those of you with children can afford it. The match day experience is expensive enough surely? I have no sympathy for anyone who buys the food as you are supporting this by doing so. It makes no sense to me. Between 1991-95 it was OK and it was reasonable. I've found if the club wants to get people in to buy food, stay around then they should do what some clubs do and run a social club. But the club could do this by opening the Holmesdale stand early and help people make a day of it. But they don't want to do that, they don't care about the community at large, just fleecing a captive audience. Edited by The Saint (14 Sep 2018 10.25pm) Thanks for the advice! I am perfectly organised thank you and eat at home every day. As I said in my post we use it as a day out (male bonding if you like), making up for time I was working and recently my son being at Uni. Why should we not be able to eat decent food at the ground? What our overseas visitors think I hate to imagine. I don't expect people to agree with me but this is my opinion. Bring back the days of the hotdog sellers with their mobile stand, with the smell of fried onions in the air! Could have them in the fanzone
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Spiderman

Horsham 15 Sep 18 8.32am

Originally posted by The Saint

I'm quite surprised by this thread.

The food, since the new Holmesdale has been built,has been generally poor.

What did you think was going to happen?? I refuse to eat at the ground for a number of reasons:

1) quality - it's poor.
2) price - it's ridiculously expensive
3) benefit - my money goes to the companies that run the stands - not the club

But what did people think was going to happen?

CPFC 2010 are going to get the best contract (ie the cheapest or the one that provides the most income) for the club, not the best for the fans. People need to wake up.

This is a BUSINESS - it's not a social. This is the main difference - we fans see it as a club but the owners run this as a profit making business.

But as a BBC study showed, we were one of the 10 clubs that make a profit without fans money.

If you think buying food is benefitting the club then you are sadly delusional.

My own belief is far too altruistic to ever work but you get catering schools to come in, cook from scratch and use catering students to teach them mass catering.

Imagine getting a portion of proper chips wrapped in newspaper? Or a decent burger made from scratch not tiny little silicone implants.

If the club CARES about the fans, the health of the people it serves then it wouldn't serve up the fare it does. It's cheap, high margin and it's profitable for the business.

I have since 1996 made and brought my own food or ate at home. It isn't hard people!! Organise yourselves.

I see everyone complaining about the food or prices - don't buy it, show the club that in fact - they need to change it.

If people still want to be stupid and pay �4.50+ for a hot dog then you are part of the problem.

I find it amazing that those of you with children can afford it. The match day experience is expensive enough surely?

I have no sympathy for anyone who buys the food as you are supporting this by doing so. It makes no sense to me. Between 1991-95 it was OK and it was reasonable.

But they don't want to do that, they don't care about the community at large, just fleecing a captive audience.

Edited by The Saint (14 Sep 2018 10.25pm)

Thanks for the advice! I am perfectly organised thank you and eat at home every day. As I said in my post we use it as a day out (male bonding if you like), making up for time I was working and recently my son being at Uni. Why should we not be able to eat decent food at the ground? What our overseas visitors think I hate to imagine. I don't expect people to agree with me but this is my opinion. Bring back the days of the hotdog sellers with their mobile stand, with the smell of fried onions in the air! Could have them in the fanzone

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Henry of Peckham Eton Mess 15 Sep 18 8.34am
Originally posted by HKOwen Best thing to do is simply not buy at the ground, message would soon get through. I doubt SP and his friends and family would go anywhere near the food the fans are offered. Better to have nothing rather than the absolute cr@p on offer I am sure it probably not the worst in the top four tiers, but would think its bottom 20% at best. I have had better quality food at non league games Edited by HKOwen (15 Sep 2018 7.33am) I endorse the above. Our selection of match grub is by far the worst I've experienced at any football ground at ANY level in recent years. It's so frustrating that it gets more expensive but quality never improves. You can't even get a bottle of water that has been chilled properly. Not into buying rancid prepoured pints either ... the answer is to have more properly trained staff operating more pumps to meet demand or decent bottled beer poured at the counter. Denial is not just a river in Egypt
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Henry of Peckham

Eton Mess 15 Sep 18 8.34am

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Originally posted by HKOwen

Best thing to do is simply not buy at the ground, message would soon get through.

I doubt SP and his friends and family would go anywhere near the food the fans are offered.

Better to have nothing rather than the absolute cr@p on offer

I am sure it probably not the worst in the top four tiers, but would think its bottom 20% at best.

I have had better quality food at non league games

Edited by HKOwen (15 Sep 2018 7.33am)

I endorse the above. Our selection of match grub is by far the worst I've experienced at any football ground at ANY level in recent years. It's so frustrating that it gets more expensive but quality never improves. You can't even get a bottle of water that has been chilled properly. Not into buying rancid prepoured pints either ... the answer is to have more properly trained staff operating more pumps to meet demand or decent bottled beer poured at the counter.

Denial is not just a river in Egypt

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tonymikejoe UK 15 Sep 18 9.22am
Originally posted by The Saint I'm quite surprised by this thread. The food, since the new Holmesdale has been built,has been generally poor. What did you think was going to happen?? I refuse to eat at the ground for a number of reasons: 1) quality - it's poor. 2) price - it's ridiculously expensive 3) benefit - my money goes to the companies that run the stands - not the club But what did people think was going to happen? CPFC 2010 are going to get the best contract (ie the cheapest or the one that provides the most income) for the club, not the best for the fans. People need to wake up. This is a BUSINESS - it's not a social. This is the main difference - we fans see it as a club but the owners run this as a profit making business. But as a BBC study showed, we were one of the 10 clubs that make a profit without fans money. If you think buying food is benefitting the club then you are sadly delusional. My own belief is far too altruistic to ever work but you get catering schools to come in, cook from scratch and use catering students to teach them mass catering. They would be more energised to get it right as it's thier career - not like some agency staff who don't care about the job (I see it as I'm an agency worker and I've hired agency workers before) and who clearly don't want to be there. Imagine getting a portion of proper chips wrapped in newspaper? Or a decent burger made from scratch not tiny little silicone implants. If the club CARES about the fans, the health of the people it serves then it wouldn't serve up the fare it does. It's cheap, high margin and it's profitable for the business. I have since 1996 made and brought my own food or ate at home. It isn't hard people!! Organise yourselves. I see everyone complaining about the food or prices - don't buy it, show the club that in fact - they need to change it. If people still want to be stupid and pay �4.50+ for a hot dog then you are part of the problem. I find it amazing that those of you with children can afford it. The match day experience is expensive enough surely? I have no sympathy for anyone who buys the food as you are supporting this by doing so. It makes no sense to me. Between 1991-95 it was OK and it was reasonable. I've found if the club wants to get people in to buy food, stay around then they should do what some clubs do and run a social club. But the club could do this by opening the Holmesdale stand early and help people make a day of it. But they don't want to do that, they don't care about the community at large, just fleecing a captive audience. Edited by The Saint (14 Sep 2018 10.25pm) Good post. I don't think I've ever bought hot food at SP despite attending matches since 1984. Just one look at what is on offer is sufficient to make one feel: "Ugh..." and I'm surprised more fans don't think the same. It is a crying shame really, 'cos the club for the first time in it's history could do something really special for supporters regarding catering / social, but are so inept it is embarrassing.
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tonymikejoe

UK 15 Sep 18 9.22am