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Season Tickets 2020/21

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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 15 Jan 21 3.40pm Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

Originally posted by Spiderman

I have called the box office several times recently trying to establish why I have not been credited with any loyalty points this season. I did not realise they use a premium rate line so be aware

Why not use the Main Switchboard Number, i do, i just mumble something bout call being cut off, or cant hear a thing & sometimes, my mobile provider has blocked ALL premium rat numbers.

 


I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
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View monkey's Profile monkey Flag Sittingbourne,Kent 15 Jan 21 3.42pm Send a Private Message to monkey Add monkey as a friend

Originally posted by JRW2


I follow the on-line instructions and finish up either with the "Memberships" page, when I've asked for "Tickets", or "An error has occurred".

.

Go into ‘personal details’ in your ticket section and it gives you a link to click on which brings up the games individually to make your request

 


Made in Bromley

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View JRW2's Profile JRW2 Online Flag Dulwich 15 Jan 21 5.02pm Send a Private Message to JRW2 Add JRW2 as a friend

Originally posted by monkey

Go into ‘personal details’ in your ticket section and it gives you a link to click on which brings up the games individually to make your request

Thanks. I'll try again later.

 

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View Barcelona Based Fan's Profile Barcelona Based Fan Flag No longer Barcelona, now living in... 17 Jan 21 4.52pm Send a Private Message to Barcelona Based Fan Add Barcelona Based Fan as a friend

You have to click on each game individually then click whic option you prefer? so 4 times ticket credit in ny case.

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

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View JRW2's Profile JRW2 Online Flag Dulwich 19 Jan 21 3.25pm Send a Private Message to JRW2 Add JRW2 as a friend

Despite Monkey's help a few days ago, I was unable to claim my refund in the way recommended in the email we received.

But I've now found out there's a far easier and quicker way:

Go into tickets.cpfc.co.uk

Click on your name at the top of the page

Click on Personal Details

Click on here, top right on the screen

Select options and provide bank details

 

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View Faversham Eagle's Profile Faversham Eagle Flag 18 Mar 21 2.16pm Send a Private Message to Faversham Eagle Add Faversham Eagle as a friend

Originally posted by cols123


Glad you flagged this as what I am getting refunded works our to 19 games. So either I should be getting refunds for the first 2 games too or the refund amount is wrong

Just spent best part of two hours finalising 2 season ticket credits and like the earlier contributor have been short changed based on the 19 v 17 game division error made by the club.
Based on the emails received I am £89.16 short of the full season ticket refunds.
It would be nice if the Club could acknowledge the issue and say what is going to happen prior to 6th April and have a link on the members page of their website showing how much credit there is.
I will be rather miffed if come the 6th i end up being asked for money.

 

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View Faversham Eagle's Profile Faversham Eagle Flag 18 Mar 21 2.20pm Send a Private Message to Faversham Eagle Add Faversham Eagle as a friend

Originally posted by Runningman


I paid £376 for my ticket. I’m getting £19.79 refund for each missed game. I calculate that 19 x 19.79 = £376.01.
17 x 19.79 = £336.43.

So they’ve nicked £40 off me !! I have 2 adults and one toddler so about £90 in all if I don’t get to any games.

Update
I’ve spoken to the Club. Those loyal fans who renewed early paid for 19 tickets. The refund that I’ve been given is not correct (see above). The club is aware of this and I’ve been assured that there will be an additional refund passed to my accounts. No mention of when or how much.
Good old Palace.....

Edited by Runningman (26 Nov 2020 4.15pm)

Edited by Runningman (26 Nov 2020 4.32pm)

Just spent best part of two hours finalising 2 season ticket credits and like you have been short changed based on the 19 v 17 game division error made by the club.
Based on the emails received I am £89.16 short of the full season ticket refunds.
It would be nice if the Club could acknowledge the issue and say what is going to happen prior to 6th April and have a link on the members page of their website showing how much credit there is.
I will be rather miffed if come the 6th i end up being asked for money.


 

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View m/k mick's Profile m/k mick Flag milton keynes 18 Mar 21 6.41pm Send a Private Message to m/k mick Add m/k mick as a friend

Something is afoot, i was contacted last week regarding rebates for the last ten games that are owed, i opted to leave it as credit against next season, however this contact is not via the box office, i have an account manager at cpfc, it was him who i spoke to, fairly certain he said prices would remain the same for next year, i would be surprised if they were not

 

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View m/k mick's Profile m/k mick Flag milton keynes 18 Mar 21 6.43pm Send a Private Message to m/k mick Add m/k mick as a friend

I think you will find that the season tickets were based on 17 games not 19[

quote=Faversham Eagle;3615744]

Just spent best part of two hours finalising 2 season ticket credits and like you have been short changed based on the 19 v 17 game division error made by the club.
Based on the emails received I am £89.16 short of the full season ticket refunds.
It would be nice if the Club could acknowledge the issue and say what is going to happen prior to 6th April and have a link on the members page of their website showing how much credit there is.
I will be rather miffed if come the 6th i end up being asked for money.


 

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View Barcelona Based Fan's Profile Barcelona Based Fan Flag No longer Barcelona, now living in... 18 Mar 21 6.48pm Send a Private Message to Barcelona Based Fan Add Barcelona Based Fan as a friend

Am sure I saw they'd been frozen for next season so in theory those who put this season ticket games to ticket credits for next season should have accrued the exact amount needed?

Unless you were lucky to be one of the 2k who got to the Spurs game or the possible Arsenal game if permitted then you'd be slightly short.

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

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View m/k mick's Profile m/k mick Flag milton keynes 18 Mar 21 8.16pm Send a Private Message to m/k mick Add m/k mick as a friend

Originally posted by Barcelona Based Fan

Am sure I saw they'd been frozen for next season so in theory those who put this season ticket games to ticket credits for next season should have accrued the exact amount needed?

Unless you were lucky to be one of the 2k who got to the Spurs game or the possible Arsenal game if permitted then you'd be slightly short.

Not quite, as stated earlier, present season was for 17 games, this coming year will be for 19, bit confusing but the season ending May 20 we were in lockdown for last two games so we started off season 20/21 with credit for those two games, so charged for 17 of current season, of which i never made a game, those who did will obviously not be credited

 

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View Eden Eagle's Profile Eden Eagle Flag Kent 21 Mar 21 8.21pm Send a Private Message to Eden Eagle Add Eden Eagle as a friend

Does anyone have the ST price list please as I want to check the rebate amounts as I think I am also in the pay for 19 tickets and get a rebate for 17 situation?

I have searched the CPFC website but cannot find this...

Thanks

 

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