Loyalty points disappearing!
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 eritheagle  Erith 12 Oct 21 10.22pm |
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Might be worth people checking their loyalty points total as people on the BBS are reporting that between 500-1000 points are magically disappearing from their accounts.
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| Laths West of Selhurst. 13 Oct 21 4.31am |
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Yep lost 1000
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| ACL.Soccer 13 Oct 21 8.59am |
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Yes, lost 1,000 too - seems like everyone has but no explanation. Also no points have been collectable at the opening home games, so how will away tickets be allocated if no one can collect Loyalty Points?
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| eritheagle Erith 13 Oct 21 9.06am |
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It’s all very strange.
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| ACL.Soccer 13 Oct 21 2.52pm |
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Apparently a Box Office glitch and the points will be restored over the coming week or two. Edited by ACL.Soccer (13 Oct 2021 2.54pm)
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Attachment: | kennybrowns leftfoot Reigate 16 Oct 21 7.23am |
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Yep I've gone from having 3450 to now having 20??? God knows what's going on!!
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!! |
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| Spiderman Horsham 16 Oct 21 8.08am |
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I have lost a few hundred, some on bbs have gone back to 0. You really couldn’t make this up
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eagleman13  On The Road To Hell & Alicante 16 Oct 21 9.15am |
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I did notice, that where your points total is on your account, it does state, that if you haven't got a membership or aren't a ST Holder, your points total will/could show '0' Make of that what you will.
I'm a blind man, i'm a blind man, now my room is cold, |
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| Barcelona Based Fan No longer Barcelona, now living in... 16 Oct 21 10.04am |
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On the home section shows 8500 & the ticket section 7500 so same 1000 missing!
TaxiMark |
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| Dubai Eagle 16 Oct 21 10.20am |
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Given the amount of unrest caused by the mobile season ticket issue which hopefully will soon be at a level where it can be considered as - working - maybe the club will revisit this whole loyalty points issue & maybe come up with a workable, transparent plan where people can see exactly where their loyalty points come from (including concourse purchases) & their ongoing balances & how they can be utilised - a loyalty points "Menu" if you like- Maybe I am daft but I for one have never been clear on what points I have, what points I need & what they could get me if I chose to redeem them - it cant be that difficult, airlines have been doing it with air miles (& supermarkets etc) for years.
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| Spiderman Horsham 16 Oct 21 1.08pm |
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Originally posted by Barcelona Based Fan
On the home section shows 8500 & the ticket section 7500 so same 1000 missing! Am I being thick? ( I know) but where on the ticket section does it show loyalty points, can only see them on the home page
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| Barcelona Based Fan No longer Barcelona, now living in... 16 Oct 21 2.56pm |
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When I bought the Arsenal tickets it showed points then
TaxiMark |
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