Flew from Heathrow T3 mid-April, was one of the easiest check-ins I've ever had, quick no problems.

it's right about the BA food though, complimentary crisps or breakfast bar. prebought food/meals only.
May be different for long-haul.

"It was a Team effort, I guess it took all players working together to lose this one"

Let's keep this up to date please

Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.

Security checks always take some time, understandable when you think about it. The reason airports are struggling to recruit is, they decided to lay people off rather than furlough them Thise staff have realised that the working conditions and rotas are not worth the money they are paid. Security staff have ridiculous shift patterns. The airports on,y have themselves to blame I’m afraid. Not CS fault

Edited by Spiderman (15 May 2022 7.27am)

Edited by Spiderman (15 May 2022 7.28am)

I'm back from Transylvania, Romania is not what I expected don't think gothic more like Sound of Music. very pretty very German / Swiss alpine countryside, if you enjoy walking / hiking definitely go for it.

Back on point. A week before we left BA cancelled our flights so we had to switch to the Romanian national carrier. After the disaster with BA the previous month I wasn't sure what to expect at Heathrow.

We flew Terminal 2 (no BA flights that I could see). It was fine no delays at check in (there and back) and the terminal was not heaving. Tarom is a basic no frills state airline but these days all I care about is getting to my destination on time and they did.

I think Terminal 5 maybe more the issue as BA is the main carrier there and it was heaving with thousands last night.

I am due to go to Croatia next month already booked with BA. I am hoping to switch to another airline if my travel agent can swing it.

BA do not deserve our business so until they can their act together they will be my airlines of last resort.

One more point

Agreed. Most of their customers would probably say the same you pay the extra for the service. They are damaging their brand I hope that the public vote with their feet.

One more point

I used to use BA for family trips to the UK from Hong Kong because we booked premium economy and were very often bumped up to business, I asked why one time and they said because I had a Cathay Pacific Gold card it was a marketing ploy to try and get my business travel. Also they offered a free European flight so we would pay for HK-London-HK and get a free flight to Paris or Rome etc.

I liked Terminal 5 , the lounge was great for the kids back in the day.

These days we use Turkish, excellent service and flexible on changes

Edited by HKOwen (17 May 2022 1.30pm)

Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.