You are here: Home > Message Board > General Talk > Legal advice / opinions please.
October 31 2024 11.31pm

This page is no longer updated, and is the old forum. For new topics visit the New HOL forum.

Legal advice / opinions please.

Previous Topic | Next Topic


Page 1 of 2 1 2 > Last >>

  

kingdowieonthewall Flag Sussex, ex-Cronx. 20 Jul 22 10.17am Send a Private Message to kingdowieonthewall Add kingdowieonthewall as a friend

try to cut a long story short here, so here goes..
Just before the initial covid lockdown we made the final payment on a villa, 2 weeks holiday.
we booked villa, flights seperate so no ABTA cover there.
anyway once the covid hoohaa had blown over & travel possible our villa was no longer available, so with very few choices with all & sundry going on holiday we booked another that was about £600 less.
they (Solmar villas) are refusing point blank to refund balance (even though in my view we've played ball and accepted a differnt villa)
theyve offered a credit until end next year but we dont go on holiday every year, as im self employed it can vary from a couple of times in 1 year then nothing for 5 years.
Also we've had a look and little is available anyway.
I'm going to speak to solicitor anyway but wondered if anybody else has 1st hand knowledge / similar experience?
KD.

 


Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
cryrst Flag The garden of England 20 Jul 22 10.44am Send a Private Message to cryrst Add cryrst as a friend

Originally posted by kingdowieonthewall

try to cut a long story short here, so here goes..
Just before the initial covid lockdown we made the final payment on a villa, 2 weeks holiday.
we booked villa, flights seperate so no ABTA cover there.
anyway once the covid hoohaa had blown over & travel possible our villa was no longer available, so with very few choices with all & sundry going on holiday we booked another that was about £600 less.
they (Solmar villas) are refusing point blank to refund balance (even though in my view we've played ball and accepted a differnt villa)
theyve offered a credit until end next year but we dont go on holiday every year, as im self employed it can vary from a couple of times in 1 year then nothing for 5 years.
Also we've had a look and little is available anyway.
I'm going to speak to solicitor anyway but wondered if anybody else has 1st hand knowledge / similar experience?
KD.

Maybe ask if the credit can be transferred to friends or sold on. The company won’t lose and you can get most of your dough back. I’m sure if they agree you could go on face book and sell it for say £500. Then someone is saving a ton and you get most of it back. Solicitor will cost you a lot more as small print might come into play. These guys arnt doing their first rodeo

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
Forest Hillbilly Flag in a hidey-hole 20 Jul 22 10.56am Send a Private Message to Forest Hillbilly Add Forest Hillbilly as a friend

There's only two viable solutions to disputes.

1. Sainsbury's car park

2. A van with some boys

 


I disengage, I turn the page.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
cryrst Flag The garden of England 20 Jul 22 10.58am Send a Private Message to cryrst Add cryrst as a friend

Originally posted by Forest Hillbilly

There's only two viable solutions to disputes.

1. Sainsbury's car park

2. A van with some boys

When I was at school it was on the hill outside forbouys.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
Forest Hillbilly Flag in a hidey-hole 20 Jul 22 11.03am Send a Private Message to Forest Hillbilly Add Forest Hillbilly as a friend

On a practical note, the fact they've offered a Credit Note is somewhat of an acceptance that you've done the correct thing and you are out of pocket.
The fact it is a Credit Note and not cash, might be claused in the small print. I think a lot of holiday companies do that, because they have a difficult cash-flow practice.

I'd be pushy and ask for (if not the whole balance) see what they can offer in a cash settlement. I've never found Citizens Advice to be helpful, but there may be other advice outlets on internet.

 


I disengage, I turn the page.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
The Dolphin Flag 20 Jul 22 11.04am Send a Private Message to The Dolphin Add The Dolphin as a friend

They should refund the balance for sure.
Talk to an expert but with everything covid that has gone on they really should be flexible.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
eaglesdare Flag 20 Jul 22 11.04am Send a Private Message to eaglesdare Add eaglesdare as a friend

Is it really worth the hassle and stress? having no stress is priceless!

But hate the way those companies can get away with things like that!

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
kingdowieonthewall Flag Sussex, ex-Cronx. 20 Jul 22 11.19am Send a Private Message to kingdowieonthewall Add kingdowieonthewall as a friend

Originally posted by eaglesdare

Is it really worth the hassle and stress? having no stress is priceless!

But hate the way those companies can get away with things like that!

you are correct.

if it was only £100 or so, we'd write it off, but 500-600 seems a lot, especially as we'd played ball regarding the change of accomodation.
As FH mentioned, we'd most likelyy accept a meet half way cash settlement.
wont drive ourselves nuts over it though.

 


Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
ASCPFC Flag Pro-Cathedral/caravan park 20 Jul 22 11.28am Send a Private Message to ASCPFC Add ASCPFC as a friend

[Link]

Been looking this up - there are options.

[Link]

Don't know if these are helpful.

 


Red and Blue Army!

Alert Alert a moderator to this post Edit this post Quote this post in a reply
Nicholas91 Flag The Democratic Republic of Kent 20 Jul 22 11.29am Send a Private Message to Nicholas91 Add Nicholas91 as a friend

Originally posted by kingdowieonthewall

you are correct.

if it was only £100 or so, we'd write it off, but 500-600 seems a lot, especially as we'd played ball regarding the change of accomodation.
As FH mentioned, we'd most likelyy accept a meet half way cash settlement.
wont drive ourselves nuts over it though.

From all angles would be exactly my approach.

If a friend/family member etc could put it to good use that would be the best solution were I in that position.

I'd wait until back for a scathing TripAdvisor, Google et al review however.

 


Now Zaha's got a bit of green grass ahead of him here... and finds Ambrose... not a bad effort!!!!

Alert Alert a moderator to this post Edit this post Quote this post in a reply
kingdowieonthewall Flag Sussex, ex-Cronx. 20 Jul 22 11.34am Send a Private Message to kingdowieonthewall Add kingdowieonthewall as a friend

thank you chaps, all pretty helpful.

 


Kids,tired of being bothered by your pesky parents?
Then leave home, get a job & pay your own bills, while you still know everything.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
Forest Hillbilly Flag in a hidey-hole 20 Jul 22 3.54pm Send a Private Message to Forest Hillbilly Add Forest Hillbilly as a friend

so you're going for the blokes in a van option ?

 


I disengage, I turn the page.

Alert Alert a moderator to this post Edit this post Quote this post in a reply

  

Page 1 of 2 1 2 > Last >>

Previous Topic | Next Topic

You are here: Home > Message Board > General Talk > Legal advice / opinions please.