MODS please feel free to move if in wrong place.

The club have cancelled the discount for season tickets to NHS, Police, Fire service, Army, Air Force, and Navy personnel.

This has happened without warning or notification, I felt so strongly that I informed the Mirror Sport who took up the story, link below.

[Link]

Before I contacted the Mirror, I asked to the club to clarify the decision the reply is below.

Good morning,

If you have any further questions or concerns, please do not hesitate to get in touch.

I was not informed in person, or over the phone LOl. Surely removing a discount that I had for over 10 years, should've been communicated by at least an email ?

The way the club is treating fans at the moment leaves a lot to be desired and when you complain you just get lied to, with not even a hint of an apology.

To be honest its not even about the extra £270 I've got to pay its the fag packet way they've dealt with it, and then when called out on it, literally lied to the newspapers to save face.

its only going to save the club £25000 ( their info given to the mirror ) which in the big scheme of things is peanuts. I did ask them how they value the armed forces when they've removed the discount, and shock horror no reply.

In a time when the Spuds cancelled OAP discounts, the fan truly is now regarded as a necessary evil by Prem clubs, and I never thought I'd say that about Palace.

I don't know if Sharon Lacey still looks at this page, maybe someone could bring it to her attention ?

Cheers Dannyh

"It's not the bullet that's got my name on it that concerns me; it's all them other ones flyin' around marked 'To Whom It May Concern.'"

Morning DH, i highlighted this very issue on the 24/25 ticket price thread & in the link i posted from 'Football London' you are mentioned as is the email you have posted here. I don't agree with Badgers post but, do yours as it has affected me as well. Underhand by the club(yet again) & no, i never received any communication either . . .

I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
[Link]

being perfectly honest, its not the money, its the fag packet way they have single handedly alienated a section of our supporters. You cant cancel a discount for some, and not others, or you are sending clear message that you value their custom over others.

Discounts are not income based as you said, so how did they decide to cut Blue light staff, and not OAP's or students ? That's what I wanted an answer to.

Also why lie about it? I can swear on both my kids lives that the club did not in anyway communicate this to me, or anyone else I've spoken to in the last few days, first it was you had an email. NOPE. then I got told it was on my receipt for last years ticket. NOPE. Then laughably I got told by some kid called Patrick at the clubs customer service desk, that I was told face to face or over the phone, which is a blatant lie.

So my angst with it all lays with the club yet again being totally crap at liaising important messages to its fan base, and then lying about it when called out.

I think that's the most depressing thing about it, the bare faced lying.

"It's not the bullet that's got my name on it that concerns me; it's all them other ones flyin' around marked 'To Whom It May Concern.'"

Who is surprised this has been done in such a ham fisted way?

Responsibility Deficit Disorder is a medical condition. Symptoms include inability to be corrected when wrong, false sense of superiority, desire to share personal info no else cares about, general hubris. It's a medical issue rather than pure arrogance.

Too blooming right ... these people get paid to do a job just like the rest of us. What's so special about them? Other public employees don't get allocated privileges but they are also subjected to all the shortcomings associated with working in the public sector. NHS pensioners do get higher annual pension increases year on year and the police and military work fewer years to qualify for their pensions. They are really not so hard done by.

Edited by Henry of Peckham (29 Mar 2024 12.17pm)

Denial is not just a river in Egypt

Season ticket holder for past 13 seasons and NHS worker for 15 years. Never heard of or seen this discount mentioned or advertised until it's cancelled!