Is it just me or does anyone else have problems re getting tickets downloading etc.

I am a season ticket holder with an electronic mobile ticket like most.

For Hartlepool they have emailed my ticket with the following message

You have selected E-Ticket (Print at Home)

I am on latest apple devises etc, but can't print the tickets clearly.

I have tried to ring them. No answer.

My question is, can I use the tickets electronically from my phone as they have been trying to get us all to do, or do i have to create paper versions which at the moment I can't. The tickets they emailed me have got bar codes etc.

Any advice would be much appreciated.

So frustrated.