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Loyalty Points


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FernsideEagle Flag Tunbridge Wells 06 May 21 12.08pm

Does anyone know how I find out how many loyalty points I've got using the new ticketing system that's been installed this season? It used to be easy to find out how many I'd got using the old system and also what purchases I'd made to get them but I can't find any reference to them at all on the new system. I can't remember how many I'd got from a year ago and it would be very useful to know as they're going to be used to decide when supporters can buy tickets for the Arsenal game. If I'd known they were going to disappear from the system I'd have written down how many I'd got!

Thank you for your help.

Fernside Eagle

 

Spiderman Flag Horsham 06 May 21 12.34pm

Originally posted by FernsideEagle

Does anyone know how I find out how many loyalty points I've got using the new ticketing system that's been installed this season? It used to be easy to find out how many I'd got using the old system and also what purchases I'd made to get them but I can't find any reference to them at all on the new system. I can't remember how many I'd got from a year ago and it would be very useful to know as they're going to be used to decide when supporters can buy tickets for the Arsenal game. If I'd known they were going to disappear from the system I'd have written down how many I'd got!

Thank you for your help.

Fernside Eagle

They appear to have disappeared from the profiles. I have been trying to find out for months, without success. It does not seem that I have received any since last April. BO keep saying will be a available shortly!! Perhaps someone on Twitter can send a question?

 

FernsideEagle Flag Tunbridge Wells 06 May 21 1.41pm

Thanks for the input Spiderman. It's helpful to know it's not just me doing something wrong! I've e-mailed the box office about it and I'll post what they come back with (if anything!)

Fernside Eagle

 

Spiderman Flag Horsham 06 May 21 1.44pm

Originally posted by FernsideEagle

Thanks for the input Spiderman. It's helpful to know it's not just me doing something wrong! I've e-mailed the box office about it and I'll post what they come back with (if anything!)

Fernside Eagle

Good luck! I was told in January they would be added by mid-Feb, since then they have completely disappeared. Interested to know what you are told

 

eagleman13 Flag On The Road To Hell & Alicante 06 May 21 3.23pm

Originally posted by Spiderman

Good luck! I was told in January they would be added by mid-Feb, since then they have completely disappeared. Interested to know what you are told

After reading this, id thought id enquire my totals etc. Nikki from CS emailed me back & confirmed they are having a problem(again), she did give me my points total. She said that they have had to remove totals etc because it was giving out wrong info both for & against.

Hope this helps for now.

 


This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

Barcelona Based Fan Flag No longer Barcelona, now living in... 06 May 21 3.30pm

I finally found my points total yesterday,There's a drop down menu, then you'll see it on your profile.
You have to make sure your accounts are all linked correctly though.

Good luck all

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

Spiderman Flag Horsham 06 May 21 3.36pm

Originally posted by Barcelona Based Fan

I finally found my points total yesterday,There's a drop down menu, then you'll see it on your profile.
You have to make sure your accounts are all linked correctly though.

Good luck all

Can’t seem to find a drop down menu, might just be me though

 

Spiderman Flag Horsham 06 May 21 3.37pm

Originally posted by eagleman13

After reading this, id thought id enquire my totals etc. Nikki from CS emailed me back & confirmed they are having a problem(again), she did give me my points total. She said that they have had to remove totals etc because it was giving out wrong info both for & against.

Hope this helps for now.


Could you let me have CS email address please


 

Yellow Card - User has been warned of conduct on the messageboards SW19 CPFC Flag Addiscombe West 06 May 21 3.44pm

Yeah - it was showing this morning but now it’s vanished

 


Did you know? 98.0000001% of people are morons.

eagleman13 Flag On The Road To Hell & Alicante 06 May 21 3.49pm

customer.service@cpfc.co.uk

 


This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

Barcelona Based Fan Flag No longer Barcelona, now living in... 06 May 21 4.18pm

Originally posted by Barcelona Based Fan

I finally found my points total yesterday,There's a drop down menu, then you'll see it on your profile.
You have to make sure your accounts are all linked correctly though.

Good luck all


Update that was last night I found them on my profile now zippo!

So Palace lol


They're back
Just an added bit

Loyalty Points (Please note, this will display as 0 if you do not have an active Season Ticket or Membership card for the current season):

Edited by Barcelona Based Fan (07 May 2021 9.49am)

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

Spiderman Flag Horsham 07 May 21 9.15am

Thank you

 

eritheagle Flag Erith 07 May 21 10.12am

My loyalty points have now been restored. Got over 7,000 but yet to hear from the club about how to apply for ticket.

 

Barcelona Based Fan Flag No longer Barcelona, now living in... 07 May 21 10.35am

Originally posted by eritheagle

My loyalty points have now been restored. Got over 7,000 but yet to hear from the club about how to apply for ticket.

Snap 7600 & like you nothing on how to buy!!
Ffs

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

eritheagle Flag Erith 07 May 21 11.15am

Went online. Now saying I’ve only got 6,000 points but did manage to get seat only a few away from my normal place in the gallery in Holmesdale upper.

 

eritheagle Flag Erith 07 May 21 11.16am

Originally posted by Barcelona Based Fan

Snap 7600 & like you nothing on how to buy!!
Ffs

Just go online and it’ll let you buy one once you’re logged in.

 

Spiderman Flag Horsham 07 May 21 12.00pm

Mine have now appeared. Being somewhat of a plastic I only gave 4200, so no ticket for me! Never mind enjoy the game

 

Pompyeagle Flag Gosport Hants 07 May 21 12.14pm

Got my usual seat for the Arsenal match happy days

 

topcat Flag Holmesdale / Surbiton 07 May 21 1.55pm

Originally posted by Pompyeagle

Got my usual seat for the Arsenal match happy days

Me too (my seat, not yours). No idea how many points I have but it must be around 5500 and the transaction went through ok.

Will the Clifton be open?

 


It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses.

Barcelona Based Fan Flag No longer Barcelona, now living in... 08 May 21 11.58am

Originally posted by eritheagle

Just go online and it’ll let you buy one once you’re logged in.

Trust me I tried many times, Finally went live for me after 12pm although by then my mate got ours albeit not our seats but Blk F

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

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