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Loyalty points disappearing!
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 eritheagle  Erith 12 Oct 21 10.22pm |
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Might be worth people checking their loyalty points total as people on the BBS are reporting that between 500-1000 points are magically disappearing from their accounts.
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| Laths West of Selhurst. 13 Oct 21 4.31am |
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Yep lost 1000
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| ACL.Soccer 13 Oct 21 8.59am |
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Yes, lost 1,000 too - seems like everyone has but no explanation.
Also no points have been collectable at the opening home games, so how will away tickets be allocated if no one can collect Loyalty Points?
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| eritheagle Erith 13 Oct 21 9.06am |
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It’s all very strange.
I hadn’t lost any when I checked last night but will look again later.
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| ACL.Soccer 13 Oct 21 2.52pm |
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Apparently a Box Office glitch and the points will be restored over the coming week or two.
Edited by ACL.Soccer (13 Oct 2021 2.54pm)
  Attachment: Capture.JPG (38.66Kb)
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| kennybrowns leftfoot Reigate 16 Oct 21 7.23am |
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Yep I've gone from having 3450 to now having 20??? God knows what's going on!!
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!!
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| Spiderman Horsham 16 Oct 21 8.08am |
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I have lost a few hundred, some on bbs have gone back to 0. You really couldn’t make this up
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eagleman13  On The Road To Hell & Alicante 16 Oct 21 9.15am |
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I did notice, that where your points total is on your account, it does state, that if you haven't got a membership or aren't a ST Holder, your points total will/could show '0'
Make of that what you will.
This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.
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| Barcelona Based Fan No longer Barcelona, now living in... 16 Oct 21 10.04am |
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On the home section shows 8500 & the ticket section 7500 so same 1000 missing!
TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton
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| Dubai Eagle 16 Oct 21 10.20am |
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Given the amount of unrest caused by the mobile season ticket issue which hopefully will soon be at a level where it can be considered as - working - maybe the club will revisit this whole loyalty points issue & maybe come up with a workable, transparent plan where people can see exactly where their loyalty points come from (including concourse purchases) & their ongoing balances & how they can be utilised - a loyalty points "Menu" if you like- Maybe I am daft but I for one have never been clear on what points I have, what points I need & what they could get me if I chose to redeem them - it cant be that difficult, airlines have been doing it with air miles (& supermarkets etc) for years.
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| Spiderman Horsham 16 Oct 21 1.08pm |
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Am I being thick? ( I know) but where on the ticket section does it show loyalty points, can only see them on the home page
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| Barcelona Based Fan No longer Barcelona, now living in... 16 Oct 21 2.56pm |
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When I bought the Arsenal tickets it showed points then
TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton
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| ACL.Soccer 19 Oct 21 1.16pm |
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Anyone had their Loyalty points restored yet?
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| Dexs Central London 01 Nov 21 10.49pm |
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Has anyone had this sorted? I'm still missing thousands.
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| ACL.Soccer 02 Nov 21 10.07am |
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Originally posted by Dexs
Has anyone had this sorted? I'm still missing thousands.
We got 500 back but still 500 or so missing ....
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| Barcelona Based Fan No longer Barcelona, now living in... 05 Nov 21 3.52pm |
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Yep 500 back for some reason but I cant find where to see points allocated like before?
TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton
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| gerry theagle newbury 05 Nov 21 3.58pm |
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Initially lost approx 500, now back in account.
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| kennybrowns leftfoot Reigate 05 Nov 21 4.52pm |
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I'm now showing 620 in my account but I'm missing around 2700... I've emailed them twice about it.. I'm still waiting for a reply to my email from 17 days ago....
To say the administrative side of CPFC is a joke is putting it mildly.
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!!
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| herefordeagle Hereford 16 Nov 21 3.55pm |
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Noticed yesterday that I'm suddenly a couple of thousand down
Edited by herefordeagle (16 Nov 2021 3.55pm)
"It's ok postman , he'll lick you to death" "That isn't really that comforting , I still end up dead !!"
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| Devon Eagle Plymouth 24 Dec 21 1.37pm |
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Appears to have been resolved. Mine is now correct.
I am ready, are you? Sheffield here we come.
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