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Box Office
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McPalace  Goal Machine  The Cronx 29 Jul 22 10.46am |
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Originally posted by McPalace
Is anybody working in the box office ? Bloody shambles. I bought my gold membership yesterday so I can buy Villa tickets... The website didn't work as it possibly has to update over night. I then rang and hung up after 23 mins of holding. Tried again and eventually got through after 46 mins. Shocker.
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ASCPFC  Pro-Cathedral/caravan park 29 Jul 22 1.22pm |
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I usually find them good. Emailed them yesterday but no reply yet.
Red and Blue Army! |
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Ginger Pubic Wig  Wickham de L'Ouest 29 Jul 22 1.28pm |
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23 minutes on hold.
If you want to live in a world full of kindness, respect and love, try to show these qualities. |
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| Andy0629 Warlingham 29 Jul 22 2.33pm |
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Like all businesses you cannot blame the front line staff so I say don’t take it out on them, they can only tell you what they’ve been told.
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eagleman13  On The Road To Hell & Alicante 29 Jul 22 2.55pm |
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The clubs have just put this out on website . . . [Link]
This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise. |
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| Groundhog Charing Cross 29 Jul 22 3.50pm |
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Originally posted by McPalace
Is anybody working in the box office ? I had a similar experience. Amateur hour.
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| Wozzer Caterham, Surrey 29 Jul 22 3.54pm |
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Me too- have phoned numerous times ...even after 9am this morning msg said box office closed, open at 9 !!
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| ASCPFC Pro-Cathedral/caravan park 01 Aug 22 12.48pm |
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I haven't heard anything back from two emails now.
Red and Blue Army! |
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| kennybrowns leftfoot Reigate 01 Aug 22 2.45pm |
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Originally posted by ASCPFC
Presumably a busy time for them. The club, as usual, is the problem. Lower Championship club infrastructure in an established Premier League side. Agree with this.. I've always found the infrastructure around customer service at our club extremely amateur and poor. Whether it be the debacle around kit releases, box office availability and returning calls/emails, running out of food on match days, loyalty points not being awarded, the season ticket mobile phone farce the list just seems to go on and on..
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!! |
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| kennybrowns leftfoot Reigate 01 Aug 22 6.04pm |
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Originally posted by MDH1969
My son has a junior season ticket + and he is When they introduced this last season I had exactly the same issue that you have described... Too put it bluntly the box office didn't have a clue.. They ended up emailing me the barcode for the next 2 home games so that I could get in through the turnstiles whilst I waited for them to send me the season ticket on card to my home address. Also I had to go to the box office in person as they didn't reply to my emails. If you want my advice then I wouldn't mess about. I would go in person and don't leave until the matter has been sorted. I know it's a pain but thee last thing you want is risking not getting in on Friday.
Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!! |
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| MDH1969 Stowmarket 01 Aug 22 6.19pm |
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Thanks for the advice KennyBRowns left-foot.
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| Rachid Rachid Rachid 01 Aug 22 9.05pm |
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Originally posted by MDH1969
My son has a junior season ticket + and he is Apologies if I'm repeating any previous advice you may have been given. I don't think kids can have their tickets on an apple wallet. This issue came up last season with my then 16yr old son and they eventually sent a plastic season ticket card. If I were you I'd get them to email you an e-ticket you can print off for Friday and stay on the phone to them until it appears in your in box.
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| MDH1969 Stowmarket 02 Aug 22 8.35am |
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Thanks Rachid.I'll get straight on to box office when it opens
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| Glazed Glory Sussex 02 Aug 22 9.06am |
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I had the same forbidden message. Got a call back and they emailed me a link to download the digital season ticket. All working now.
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