Season Ticket refund scheme

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Season Ticket refund scheme

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RyWa Beckenham 12 Jun 20 7.51pm
May have already been discussed and apologies if it has, I've looked and can't find a thread on it. Palace announced that as of the start of this week that season ticket holders could decide what choice to make in terms of their refund.. Whether invest in the academy or get the cash back etc. Ive logged into my account every day this week and can't find the option to pick anywhere.. Has anyone else managed to do this yet? Thanks in advance. Ryan.

RyWa

Beckenham 12 Jun 20 7.51pm

May have already been discussed and apologies if it has, I've looked and can't find a thread on it.

Palace announced that as of the start of this week that season ticket holders could decide what choice to make in terms of their refund.. Whether invest in the academy or get the cash back etc.
Ive logged into my account every day this week and can't find the option to pick anywhere.. Has anyone else managed to do this yet?

Thanks in advance.

Ryan.

Paaalaaace Croydon 12 Jun 20 8.39pm
It appears they are having issues with a new ticketing system....has been talked about on Ticket Talk Tab.

Paaalaaace

Croydon 12 Jun 20 8.39pm

It appears they are having issues with a new ticketing system....has been talked about on Ticket Talk Tab.

doombear Too far from Selhurst Park 12 Jun 20 9.49pm
Originally posted by Paaalaaace It appears they are having issues with a new ticketing system....has been talked about on Ticket Talk Tab. that's what my email said so there'll be a delay (surprise, surprise - or am I being too cynical?)

doombear

Too far from Selhurst Park 12 Jun 20 9.49pm

Originally posted by Paaalaaace

It appears they are having issues with a new ticketing system....has been talked about on Ticket Talk Tab.

that's what my email said so there'll be a delay (surprise, surprise - or am I being too cynical?)

Brasilian Eagle Londres 16 Jun 20 1.37pm
Still no further details on the website although it says we will get an email last week Phase 2 for 2019/20 Season Ticket holders will open during the week commencing 8th June, 2020, and each holder will be emailed in advance details of their specific refund amount owed, with instructions on how to make their selection. This could drag on longer than the new stand.

Brasilian Eagle

Londres 16 Jun 20 1.37pm

Still no further details on the website although it says we will get an email last week

Phase 2 for 2019/20 Season Ticket holders will open during the week commencing 8th June, 2020, and each holder will be emailed in advance details of their specific refund amount owed, with instructions on how to make their selection.

This could drag on longer than the new stand.

Paaalaaace Croydon 16 Jun 20 5.11pm
Steve 'Long pockets short arms' Parish comes to mind

Paaalaaace

Croydon 16 Jun 20 5.11pm

Steve 'Long pockets short arms' Parish comes to mind

topcat Holmesdale / Surbiton 16 Jun 20 5.21pm
Originally posted by Brasilian Eagle Still no further details on the website although it says we will get an email last week Phase 2 for 2019/20 Season Ticket holders will open during the week commencing 8th June, 2020, and each holder will be emailed in advance details of their specific refund amount owed, with instructions on how to make their selection. This could drag on longer than the new stand. The last email, last week, said that we would find out this week. Makes no difference to me as I'll be using it against the cost of a season ticket for next season. We initially hoped to be beginning the process this week, but unfortunately due to a change in ticketing supplier and the process of transitioning all our supporter data onto our new and improved system, we are sadly not in a position to start the process this week. Please accept our apologies for the delay – we thank you for your continued patience, and rest assured we will be in touch next week to confirm full details. It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses.

topcat

Holmesdale / Surbiton 16 Jun 20 5.21pm

Originally posted by Brasilian Eagle

Still no further details on the website although it says we will get an email last week

This could drag on longer than the new stand.

The last email, last week, said that we would find out this week. Makes no difference to me as I'll be using it against the cost of a season ticket for next season.

We initially hoped to be beginning the process this week, but unfortunately due to a change in ticketing supplier and the process of transitioning all our supporter data onto our new and improved system, we are sadly not in a position to start the process this week. Please accept our apologies for the delay – we thank you for your continued patience, and rest assured we will be in touch next week to confirm full details.

It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses.

ASCPFC Pro-Cathedral/caravan park 16 Jun 20 6.58pm
Anybody up for forming a consortium? I've got the buckets ready for collections. Red and Blue Army!

ASCPFC

Pro-Cathedral/caravan park 16 Jun 20 6.58pm

Anybody up for forming a consortium? I've got the buckets ready for collections.

Red and Blue Army!

cryrst The garden of England 16 Jun 20 7.50pm
Originally posted by topcat The last email, last week, said that we would find out this week. Makes no difference to me as I'll be using it against the cost of a season ticket for next season. We initially hoped to be beginning the process this week, but unfortunately due to a change in ticketing supplier and the process of transitioning all our supporter data onto our new and improved system, we are sadly not in a position to start the process this week. Please accept our apologies for the delay – we thank you for your continued patience, and rest assured we will be in touch next week to confirm full details. That's this week then

cryrst

The garden of England 16 Jun 20 7.50pm

Originally posted by topcat

The last email, last week, said that we would find out this week. Makes no difference to me as I'll be using it against the cost of a season ticket for next season.

That's this week then

deleted 25 17 Jun 20 5.37am
I didn't buy a season ticket this year but have bought a couple the seasons before. Palace seem to be feast or famine, and I tended to give away tickets for quite a lot of games If people are struggling then getting a discount on next season is fair enough. I think otherwise money to help offset the training ground is good for the club. Most of our most exciting players come from the academy system, and you'd hope that would continue with better facilities and the saving in transfer fees could ultimately be offset against ticket prices? Esp for those who forego a refund?

deleted 25

17 Jun 20 5.37am

I didn't buy a season ticket this year but have bought a couple the seasons before. Palace seem to be feast or famine, and I tended to give away tickets for quite a lot of games

If people are struggling then getting a discount on next season is fair enough. I think otherwise money to help offset the training ground is good for the club. Most of our most exciting players come from the academy system, and you'd hope that would continue with better facilities and the saving in transfer fees could ultimately be offset against ticket prices? Esp for those who forego a refund?

cryrst The garden of England 21 Jun 20 2.00pm
25th june from 9am. At least we know.

cryrst

The garden of England 21 Jun 20 2.00pm

25th june from 9am.
At least we know.

cryrst The garden of England 21 Jun 20 2.04pm
My open wallet surgery from work has been cancelled so I personally am giving to the academy. Name on the wall.pin badge.u23 season ticket.tenner voucher etc. Next season I start again and tbh palace is one of only a few clubs who let you pay over 10 months interest free. No brainer really as I can budget with that. If nothing that seems like thinking of us as much as we think they dont. At least I know it's another prem season Edited by cryrst (21 Jun 2020 2.04pm)

cryrst

The garden of England 21 Jun 20 2.04pm

My open wallet surgery from work has been cancelled so I personally am giving to the academy.
Name on the wall.pin badge.u23 season ticket.tenner voucher etc.
Next season I start again and tbh palace is one of only a few clubs who let you pay over 10 months interest free. No brainer really as I can budget with that. If nothing that seems like thinking of us as much as we think they dont. At least I know it's another prem season

Edited by cryrst (21 Jun 2020 2.04pm)

Jamesey Wandsworth 21 Jun 20 3.24pm
copy of latest email today: The process for Season Ticket holders to decide how they would like their pro-rata refund for their 19/20 Season Ticket will begin on Thursday 25th June, 9:00 am, when holders can select from four options online. You will be able to split your pro-rata refund across all four options available, meaning you could direct one quarter of your refund value to each option should you wish. Your total refund value is £70.1053 All amounts will be rounded to the nearest 1p Example If the Season Ticket you purchased has a total refund value of £100, if you selected the refund options of: ‘1’ for the Academy ‘1’ to Palace for Life Foundation ‘1’ as a credit ‘1’ as a refund £25 would be directed to each of those options. A range of new benefits have now been confirmed for those who decide to direct their refund to the Academy Development Project, and you can find all information regarding benefits and other information here. Kind regards The Box Office --- BoxOffice \| Box Office 08712 00 00 71 --- Nothing is fool-proof - fools are too ingenious

Jamesey

Wandsworth 21 Jun 20 3.24pm

copy of latest email today:

The process for Season Ticket holders to decide how they would like their pro-rata refund for their 19/20 Season Ticket will begin on Thursday 25th June, 9:00 am, when holders can select from four options online.

You will be able to split your pro-rata refund across all four options available, meaning you could direct one quarter of your refund value to each option should you wish.

Your total refund value is £70.1053

All amounts will be rounded to the nearest 1p

Example

If the Season Ticket you purchased has a total refund value of £100, if you selected the refund options of:

‘1’ for the Academy
‘1’ to Palace for Life Foundation
‘1’ as a credit
‘1’ as a refund

£25 would be directed to each of those options.

A range of new benefits have now been confirmed for those who decide to direct their refund to the Academy Development Project, and you can find all information regarding benefits and other information here.

Kind regards

The Box Office

---
BoxOffice | Box Office
08712 00 00 71
---

Nothing is fool-proof - fools are too ingenious

eagleman13 On The Road To Hell & Alicante 21 Jun 20 3.44pm
Originally posted by Jamesey copy of latest email today: The process for Season Ticket holders to decide how they would like their pro-rata refund for their 19/20 Season Ticket will begin on Thursday 25th June, 9:00 am, when holders can select from four options online. You will be able to split your pro-rata refund across all four options available, meaning you could direct one quarter of your refund value to each option should you wish. Your total refund value is £70.1053 All amounts will be rounded to the nearest 1p Example If the Season Ticket you purchased has a total refund value of £100, if you selected the refund options of: ‘1’ for the Academy ‘1’ to Palace for Life Foundation ‘1’ as a credit ‘1’ as a refund £25 would be directed to each of those options. A range of new benefits have now been confirmed for those who decide to direct their refund to the Academy Development Project, and you can find all information regarding benefits and other information here. Kind regards The Box Office --- BoxOffice \| Box Office 08712 00 00 71 --- Blimey Jamesey, you got a better worded email than most of us, i actually understood yours. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 21 Jun 20 3.44pm

Originally posted by Jamesey

copy of latest email today:

Kind regards

The Box Office

---
BoxOffice | Box Office
08712 00 00 71
---

Blimey Jamesey, you got a better worded email than most of us, i actually understood yours.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

Jamesey Wandsworth 21 Jun 20 5.44pm
Delighted to be of service. Whether it all works on Thurs is another matter. Nothing is fool-proof - fools are too ingenious

Jamesey

Wandsworth 21 Jun 20 5.44pm

Delighted to be of service.

Whether it all works on Thurs is another matter.

Nothing is fool-proof - fools are too ingenious

kayjaybee orpington 22 Jun 20 1.02pm
What is going on regarding the free Now TV passes for non sky subscribers

kayjaybee

orpington 22 Jun 20 1.02pm

What is going on regarding the free Now TV passes for non sky subscribers

eagleman13 On The Road To Hell & Alicante 22 Jun 20 2.22pm
Originally posted by kayjaybee What is going on regarding the free Now TV passes for non sky subscribers Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 22 Jun 20 2.22pm

Originally posted by kayjaybee

What is going on regarding the free Now TV passes for non sky subscribers

Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

AmericanEagle West Yorkshire 22 Jun 20 2.59pm
Originally posted by eagleman13 Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy. But they were supposed to make the passes available for the Liverpool game, which is before the refund facility opens for business.

AmericanEagle

West Yorkshire 22 Jun 20 2.59pm

Originally posted by eagleman13

Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy.

But they were supposed to make the passes available for the Liverpool game, which is before the refund facility opens for business.

eagleman13 On The Road To Hell & Alicante 22 Jun 20 3.40pm
Originally posted by AmericanEagle But they were supposed to make the passes available for the Liverpool game, which is before the refund facility opens for business. This is Palace after all, you never know what's going to happen. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 22 Jun 20 3.40pm

Originally posted by AmericanEagle

But they were supposed to make the passes available for the Liverpool game, which is before the refund facility opens for business.

This is Palace after all, you never know what's going to happen.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

Spiderman Horsham 22 Jun 20 6.18pm
Originally posted by eagleman13 Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy. I am not sure that would be allowed. My understanding, which may be wrong, is that every club should be offering these to all s/t holders.

Spiderman

Horsham 22 Jun 20 6.18pm

Originally posted by eagleman13

Got no idea atm, tho i would bet they will only be dished out to those ST holders who have 'donated' their ST refund to the academy.

I am not sure that would be allowed. My understanding, which may be wrong, is that every club should be offering these to all s/t holders.

kev64 Cambs 22 Jun 20 6.35pm
Originally posted by eagleman13 This is Palace after all, you never know what's going to happen. My unhappy Norwich supporting buddy got his 2 free passes, so should not be an issue. (Not that he wants them now).

kev64

Cambs 22 Jun 20 6.35pm

Originally posted by eagleman13

This is Palace after all, you never know what's going to happen.

My unhappy Norwich supporting buddy got his 2 free passes, so should not be an issue. (Not that he wants them now).

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