I believe a number of people got the physical cards issued after complaining to the box office when the digital tickets were first issued (was it 2 seasons ago?) I think the underlying basis for a decision was that they didnt have or couldnt use a smart phone.

Clearly there is a reluctance to issue physical cards especially if an applicant has previously had & used a digital ticket-

From what I can tell they really want people to be digital now so you have to have a good reason to want plastic one.

Always had a card, stuck to my guns, can't use digital ticketing.

Has meant having to collect away tickets with photo ID at away grounds. Got mucked about a bit at Man City and Liverpool who were a bit unprepared (former due to CP box office latter due to Liverpool)

I expect the majority of away grounds will be digital next season. When the hassle becomes unbearable I will probably just throw the towel in and become full time non league fan, which I have been going to more and more over last 10 years due to so many Palace games not being on Saturdays

Don't know what you call it, disenfranchisement, digital exclusion? I accept it's as much me as it is Palace. Would really like to see Palace abroad in European competition one day (which I think isn't all that far away), at Everton's new ground etc etc, but I think its slowly moving away from me. I might be able to get my son to help me with it one day but even he is extremely hesitant about it, and every game I read scare stories about people for whom the tech let them down and they missed some or all of a game because they had to queue at a box office where there was a huge queue, things not 'refreshing' etc. Sounds like a nightmare to me and it gives me a sort of anxiety

A mate of mine and the chaps who sit in front of us have cards, all they did was ask for them.

They've not been as bad as I feared they would be but night games with all the lights and floodlights etc are a bit challenging. I have to go back out onto the concourse when they do the light show before kick off and i do cover my ears when the teams come out and the fireworks go off.

I sit in the main stand & really like the new banners especially the ones at the top of the AW & the flames razzmatazz before the game , but its easy to see that they really are bright & for someone with any form of bright light aversion they would be quite an issue.

No probs. Good luck, hope you get one!

Yes but unlike a plastic card the path of a digital ticket is traceable from issuer to end user.

I would be very surprised if a screen shot is traceable. But even if it was, Im just not sure Palace are equipped for that sort of high flying technology or even the time to handle it.
Look at their website and try navigation.

I think that’s the point though, very soon if you do want to get into a football match you will have to have a smart phone.

Soon everyone WILL have a smartphone, the generation of people who refuse to have one will all be gone in however many years time, now everyone is growing up with a smartphone in their hand.