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March 28 2024 7.14pm

Amazon returns

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View homes's Profile homes Flag New Eltham 11 Jul 15 10.00pm Send a Private Message to homes Add homes as a friend

Appreciate any advice regarding returning opened unwanted items to Amazon.

I bought a pair of headphones which had 5 star reviews. Quite simply they are not for me. I have opened them and tried them. Is it possible to return them and get a full refund?

Many thanks,

 


IH: "I thought Jonny and Wilf were brilliant but it took a 39 year old master to watch the ball and keep his eye on it to finish it".

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View DBCPFCJosh's Profile DBCPFCJosh Flag Hampshire 11 Jul 15 10.15pm Send a Private Message to DBCPFCJosh Add DBCPFCJosh as a friend

Amazon's customer service is out of this world. They sent me a 2nd copy of "F1 2015" on Thursday with one day delivery when I told them I'd put the wrong postcode in and they'd already dispatched it. I'd say you've got a pretty good chance at a refund.

 


" Even if I built a 50,000-seater stadium and bought Messi, there'd still be complaints about crap hotdogs."

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View JL85's Profile JL85 Flag London,SE9 11 Jul 15 11.22pm Send a Private Message to JL85 Add JL85 as a friend

Quote homes at 11 Jul 2015 10.00pm

Appreciate any advice regarding returning opened unwanted items to Amazon.

I bought a pair of headphones which had 5 star reviews. Quite simply they are not for me. I have opened them and tried them. Is it possible to return them and get a full refund?

Many thanks,


Yes, you can. Whether Amazon like it or not. You are protected by the distance selling act.


As the other posted stated, Amazon are great with refunds anyway, since distance selling is their game. Just go to the item on your account page and select "request refund" or ring them if the option isn't there and they will give you a free postage return label.

This applies to anything you buy online, via a catalogue or over the phone unless it's a private sale.


Edited by JL85 (11 Jul 2015 11.23pm)

 

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View ChuFukka's Profile ChuFukka Flag 11 Jul 15 11.23pm Send a Private Message to ChuFukka Add ChuFukka as a friend

Yeah, Amazon's returns policy (and general service) is second to none. You'll be fine.

 

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View Ibanez's Profile Ibanez 11 Jul 15 11.27pm Send a Private Message to Ibanez Add Ibanez as a friend

They are brilliant. I think you get up to a month to request the return.

 

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View homes's Profile homes Flag New Eltham 12 Jul 15 6.45am Send a Private Message to homes Add homes as a friend

Thank you all very much.

Don't understand that the product got 5 star reviews and they just don't seem up to the standard I was expecting.

 


IH: "I thought Jonny and Wilf were brilliant but it took a 39 year old master to watch the ball and keep his eye on it to finish it".

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View kevpofcpfc's Profile kevpofcpfc Flag 12 Jul 15 1.15pm Send a Private Message to kevpofcpfc Add kevpofcpfc as a friend

Have to agree with the above.Amazon has a fantastic customer services second too none,you should have no problem returning your item.

 

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View bilbo's Profile bilbo Flag 12 Jul 15 8.33pm Send a Private Message to bilbo Add bilbo as a friend

Quote Ibanez at 11 Jul 2015 11.27pm

They are brilliant. I think you get up to a month to request the return.


I second this. I've send several products back for various reasons with no issue. Can't fault them.

 

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View Superfly's Profile Superfly Flag The sun always shines in Catford 13 Jul 15 9.22am Send a Private Message to Superfly Add Superfly as a friend

Amazon returns wasn't as good as the original

 


Lend me a Tenor

31 May to 3 June 2017

John McIntosh Arts Centre
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SW6 1RX

with Superfly in the chorus
[Link]

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View thechaddyboy's Profile thechaddyboy Flag Peterborough 13 Jul 15 10.23am Send a Private Message to thechaddyboy Add thechaddyboy as a friend

Should be able to go into your account & print off a free return label too once they've acknowledged your request.

 


Red & Blue since 73'

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View paperhat's Profile paperhat Flag croydon 13 Jul 15 11.55am Send a Private Message to paperhat Add paperhat as a friend

tbh i'm waiting for Amazon Strikes Back. Bound to be better.

 


Clinton is Clinton. I have known him for a long time, I know his mother... Simon Jordan


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