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September 23 2023 2.19am

Ticketing issue

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bully911 Flag 26 Jul 16 5.07pm

Just had to contact the Box Office as despite having two season tickets on my account, the online site will only allow me to purchase one ticket......apparently its a new system and they 'Are aware' of the problem, and hopefully it will be resolved soon...

Time will tell.......

I think its wrong with season ticket holders spending over 1000.00 with the club, only to be held on a lengthy premium rate number to try and resolve this issue EVERY time tickets go on sale.....

There were issues last year with ticketing and one would have hoped they would have been addressed in the close season.........apparently not.

 

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View john_kane's Profile john_kane Flag Worcester Park 26 Jul 16 6.06pm Send a Private Message to john_kane Add john_kane as a friend

It's shambolic like usual sadly!

I am a gold member and got an email just now to say the tickets are on sale for the stoke, liverpool and Bournemouth.

The main reason we're gold members is sometimes either of us need to get flights so it helps to ensure we can get tickets if we book flights in advance of the games becoming available.

So not great being given only half a day's notice to give me time to check with my fellow gold member which tickets we want to make sure we can get them.

Then to top it off I go to the website and nothing is showing and I can't even log in lols.

ps. surely someone should check the online ticket website is working before emailing out to the database to say get your tickets tonight / tomorrow!


Edited by john_kane (26 Jul 2016 6.08pm)

 

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View baldeagle73's Profile baldeagle73 Flag Leamington spa 27 Jul 16 6.49am Send a Private Message to baldeagle73 Add baldeagle73 as a friend

The site is letting me log in now but it won't let me buy a Liverpool Stoke bundle only individual tickets for Bournemouth or Stoke I only got a gold membership to purchase early and because of work shifts these two games are pretty much all I can make until November

 


walking down the holmesdale road to see the palace aces!

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View eagle168's Profile eagle168 Flag backwell 27 Jul 16 7.15am Send a Private Message to eagle168 Add eagle168 as a friend

Are you going to season tickets and bundles once you have logged in? I have just done this and both options are showing. Good luck

 

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View baldeagle73's Profile baldeagle73 Flag Leamington spa 27 Jul 16 7.42am Send a Private Message to baldeagle73 Add baldeagle73 as a friend

Yeah I'm on the bundles section but the options to buy are greyed out I'm on my iPad so it could be that I might have to just get Stoke tickets and miss liverpool

 


walking down the holmesdale road to see the palace aces!

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View eaglesdare's Profile eaglesdare Flag 27 Jul 16 8.43am Send a Private Message to eaglesdare Add eaglesdare as a friend

Maybe you cant buy the liverpool ticket as, sky and BT have not released that quarter of games on thier fixture list?

the game is scheduled for saturday? and is likely to move to a sunday/monday listing?

I think the club avoids selling the tickets because when it does change a large number of people will not be able to make it??

I think?

 

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View baldeagle73's Profile baldeagle73 Flag Leamington spa 27 Jul 16 9.36am Send a Private Message to baldeagle73 Add baldeagle73 as a friend

Finally managed too get the Stoke Liverpool bundle but had too spend 25 minutes on the phone and very limited availibilty

 


walking down the holmesdale road to see the palace aces!

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View B.L.C. Bob's Profile B.L.C. Bob Flag London 27 Jul 16 1.17pm Send a Private Message to B.L.C. Bob Add B.L.C. Bob as a friend

ST holder and site doesnt offer option to purchase anything other that an adult ticket on the bundles so having trouble getting a seat for my grandson. Oddly, it does offer this if I go for the Bournemouth only match. This happened last year and seemed to be fixed after a while. It's difficult to understand why when the have a software glitch that gets fixed one year it can't be avoided the following year. I'm abroad at the moment and don't fancy ringing the box office premium rate number. I emailed about the problem but they clearly will be too busy to read it and act on the problem. So frustrating.

 


Claret and blue with a touch of gout too

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View pint's Profile pint Flag Near Dunstable, Bedfordshire 27 Jul 16 8.42pm Send a Private Message to pint Add pint as a friend

I phoned them in the end. I clicked on a seat, it grayed out and showed under my name on the right hand side. Then, it dissapeared, but the seat remained grayed out. Knowing that it holds seats for 10 minutes then releases them, I waited 10 minutes, and it wasnt released. Called the box office, on hold for around 10 minutes (my office initilaly enjoyed glad all over, but after several plays, were getting rather fed up of it). when I go through, the helpful lady sold me the seat that I had originally clicked on.

Crazy system!

 


"Players lose you games, not tactics. There's so much crap talked about tactics by people who barely know how to win at dominoes." (Brian Clough)

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