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Ticket issue-lower Holmesdale Bournemouth game


rickyjc Flag 11 Dec 17 11.35am

Last Tuesday I bought a ticket for the Bournemouth game via the palace website using my client reference number. The ticket was for seat 31 in row 23 of block B in the lower Homesdale. Just before kick off, 2 fellow supporters announced that they were season ticket holders for the seat on my ticket and the one next to it. I vacated the seat and raised the issue with a senior steward who apologised and asked me if I'd ever sat in this part of the ground which I have not. He asked me if I'd received a warning from the website whilst booking this ticket in this part of the ground and I said no. He then moved me to another part of the Lower Holmesdale (front of block E behind the goal).

Can anyone shed any light on the 'warning' that I should have received from the website whilst attempting to book in this part of the ground? If the seat was already allocated to a season ticket holder then why did the website make it available to me last Tuesday? ( I will add that the guys who came and claimed the seats were reasonable) I've contacted the club for an explanation, but just wanted to ask on here too
Cheers.

Rich

 

rednblue4eva Flag Norwood 16 Dec 17 9.48am

Did you (or the steward) actually check their ticket? Because some years ago similar problem happened to me, but the steward did check & I had the correct ticket - seemed a couple of lads were trying it on because they wanted to sit with their mates.

Not saying that's what happened to you, but...

 

Rudi Hedman Flag Caterham 16 Dec 17 10.04am

Originally posted by rednblue4eva

Did you (or the steward) actually check their ticket? Because some years ago similar problem happened to me, but the steward did check & I had the correct ticket - seemed a couple of lads were trying it on because they wanted to sit with their mates.

Not saying that's what happened to you, but...

It's standing where he's talking about but it's a relevant point.

 


COYP


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