You are here: Home > Message Board > General Talk > O2 Outage
December 12 2018 11.39pm

O2 Outage

Previous Topic | Next Topic


 

View Harborough Eagle's Profile Harborough Eagle Flag Market Harborough, Leicestershire 06 Dec 18 7.33pm Send a Private Message to Harborough Eagle Add Harborough Eagle as a friend

Being and 02 customer of several years I think after this debacle it is time that ofcom hit them with a big fine and compulsory compensation automaitcally paid out to its customers.
I have had to put up with a low or no data signal where I spend most of my time because of a radio mast problem that has not been solved in nearly 4 weeks. O2 have told me that we do not guarantee a fault free service and will not compensate me in any form.
They deserve any punishment coming to them.
You buy data on a monthly contract but they will not roll it over..Indian givers !
Told them I will not renew the contract when its due and they dont care.
Anyone else think we need a shake up in the telecoms industry.? Ofcom will not deal with individual complaints as far as I understand it.

Edited by Harborough Eagle (06 Dec 2018 7.34pm)

Edited by Harborough Eagle (06 Dec 2018 7.34pm)

 


Red and Blue though and through (more than 50 years)

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View chateauferret's Profile chateauferret Flag Airdrie 06 Dec 18 7.48pm Send a Private Message to chateauferret Add chateauferret as a friend

Heard their CEO getting interviewed in five live this evening and he sounded entirely clueless -didn't know who was affected or how and kept getting caught lying.

Lazy incompetent fat cat.

 


============
The Ferret
============

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View cryrst's Profile cryrst Flag Chatham 06 Dec 18 7.56pm Send a Private Message to cryrst Add cryrst as a friend

Ericson are the ones in the spotlight.
An upgrade might not have been compatible.
s*** happens so really i think cut some slack and move on.
We all make cock ups from tiny to huge.
No-one is perfect.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View steeleye20's Profile steeleye20 Flag Croydon 06 Dec 18 8.01pm Send a Private Message to steeleye20 Add steeleye20 as a friend

Originally posted by Harborough Eagle

Being and 02 customer of several years I think after this debacle it is time that ofcom hit them with a big fine and compulsory compensation automaitcally paid out to its customers.
I have had to put up with a low or no data signal where I spend most of my time because of a radio mast problem that has not been solved in nearly 4 weeks. O2 have told me that we do not guarantee a fault free service and will not compensate me in any form.
They deserve any punishment coming to them.
You buy data on a monthly contract but they will not roll it over..Indian givers !
Told them I will not renew the contract when its due and they dont care.
Anyone else think we need a shake up in the telecoms industry.? Ofcom will not deal with individual complaints as far as I understand it.

Edited by Harborough Eagle (06 Dec 2018 7.34pm)

Edited by Harborough Eagle (06 Dec 2018 7.34pm)

You buy data on a monthly contract but they will not roll it over'.

So right, mobile data is a racket.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Harborough Eagle's Profile Harborough Eagle Flag Market Harborough, Leicestershire 06 Dec 18 8.50pm Send a Private Message to Harborough Eagle Add Harborough Eagle as a friend

Its just that if I by a CD and dont watch it should I be upset if the record shop takes it back off me ?
I dont think its much to ask to have a data rollover in some format and I dont expect to keep it building up forver.

Also when I worked in IT if I rolled out software that failed apart from heads rolling..the software would be rolled back quickly asap so I would expect all to be fine by 24hours. Let see !


Edited by Harborough Eagle (06 Dec 2018 8.51pm)

 


Red and Blue though and through (more than 50 years)

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Midlands Eagle's Profile Midlands Eagle Flag 07 Dec 18 6.16am Send a Private Message to Midlands Eagle Add Midlands Eagle as a friend

Originally posted by Harborough Eagle

I dont think its much to ask to have a data rollover in some format and I dont expect to keep it building up forver.

If you don't like the terms and conditions then you have the option of using someone else who's terms you do find acceptable

 

Alert Alert a moderator to this post | Board Moderator Edit this post Quote this post in a reply
View chateauferret's Profile chateauferret Flag Airdrie 07 Dec 18 9.12am Send a Private Message to chateauferret Add chateauferret as a friend

Originally posted by Midlands Eagle

If you don't like the terms and conditions then you have the option of using someone else who's terms you do find acceptable

Usual sympathetic response from this poster.

Of course if you have a contract with a mobile phone company you are stuck with it for the minimum period and if you want out before that period expires they can take you to the cleaners.

So although some networks do allow data allowances to be rolled forward ...

[Link]

... if you're not at or near the end of your minimum contract period they have pretty much got you by the balls.

 


============
The Ferret
============

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View topcat's Profile topcat Flag Holmesdale / Surbiton 07 Dec 18 10.09am Send a Private Message to topcat Add topcat as a friend

It looks as if the data is working on my phone now but I still can't send text messages.

Why is no one blaming the Russians? Or the Chinese? Got to be one or other of them behind it.

 


It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View steph_eagle's Profile steph_eagle Flag Thornton Heath 07 Dec 18 12.48pm Send a Private Message to steph_eagle Add steph_eagle as a friend

Not many companies roll over data, I'm with Three and they don't. Got rid of O2 years ago thankfully.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Stuk's Profile Stuk Flag Top half 07 Dec 18 1.42pm Send a Private Message to Stuk Add Stuk as a friend

Sky roll it over. The trouble for you is that O2 provide it to them.

 


Optimistic as ever

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Midlands Eagle's Profile Midlands Eagle Flag 07 Dec 18 6.53pm Send a Private Message to Midlands Eagle Add Midlands Eagle as a friend

Originally posted by chateauferret

Usual sympathetic response from this poster.

Usual snidey retort from this poster

 

Alert Alert a moderator to this post | Board Moderator Edit this post Quote this post in a reply
View chateauferret's Profile chateauferret Flag Airdrie 07 Dec 18 7.16pm Send a Private Message to chateauferret Add chateauferret as a friend

Originally posted by Midlands Eagle

Usual snidey retort from this poster

At least mine contained an argument and even some evidence.

 


============
The Ferret
============

Alert Alert a moderator to this post Edit this post Quote this post in a reply

 


Previous Topic | Next Topic

You are here: Home > Message Board > General Talk > O2 Outage