The email they have just sent me is a diabolical disaster....number of season tickets (I purchased 2, one for me, one for my dad)incorrect in one part of the email and correct in another part. Then an explanation and number of calculations that are meaningless and unfathomable. Honestly its so confusing.....a complete disgrace.

Same here.

I have 2 st. First line says 2 then next line says I have 5

Have re read twice and am still none the wiser. Disgraceful.

"It feels much better than it ever did, much more sensitive." John Wayne Bobbit

Me too. I have 2 to claim, when I put 4 against refund will that automatically refund me the 8 or do I have to go through the process twice? Very confusing e-mail imo

I'm seriously starting to feel like Johnny No Mates,as I have NOT received any communication since the now infamous "404" email of 28th May.

If the season continued as normal,I would not be given the opportunity of a refund/put towards next year/academy/line the pockets of American billionaires,etc.So that money is taken,so to speak.

What gets me is the sheer incompetence revolving around the CPFC/Ticket Office.

If,as many on here have indicated,the Ticket Office have stated that S/T holders will be contacted in week commencing ????,then surely good business practice,and courtesy, dictates they should.

I just want to know what is going on.Or is that too much to ask?

Seems my one season ticket has morphed into three. Also due back £134.7683p! LOL

Anyway good job the box office were not doing the points per game calculation to determine final places because on this basis Palace would probably be going down!

SP is hoping a good start to the re-start and we’ll all be in a good mood and won’t bother

I've just received an email saying I'm owed £117. I was on the payment plan and they last took payment on April. Wonder how that works out?

I got email to £50.5263 refund l may use as a credit towards next season ticket or refund. I make my mind up next Thursday.

CPFC email......

We hope you’re keeping well and have enjoyed the club’s solid start of the season.

The COVID-19 pandemic presents all of us with uncertain circumstances, and as you’ll be aware the government is not permitting fans’ return to stadiums at this time.

We were fully prepared to welcome supporters back for the Brighton match, and throughout the summer we remained hopeful that supporters would be able to attend 17 of the 19 home league games of the 20/21 season. As a result, we placed Season Ticket renewals on sale. Following recent Government guidance which delayed the safe return of fans in October, we are provisionally extending the ‘keep your seat’ season ticket renewal deadline to Wednesday 6th January at 5pm.

This extension will allow you more time to make your decision about renewing your Season Ticket, and we very much hope that the schedule for fans returning to stadiums will be clearer by this point.

Please note that this new deadline is provisional and will be regularly reviewed in line with any COVID-19 updates. Should anything change, we will contact you.

We hope that you and your loved ones are safe and we are looking forward to welcoming you back to Selhurst Park, as soon as it is safe to do so.

With very best wishes from everyone at Crystal Palace F.C.

Edited by Rudi Hedman (29 Oct 2020 6.06pm)

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COYP