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September 28 2020 5.22am

1919/20 Season Tickets

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View FernsideEagle's Profile FernsideEagle Flag Tunbridge Wells 27 May 20 9.49am Send a Private Message to FernsideEagle Add FernsideEagle as a friend

Hi Spiderman

i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running.

ii) I claimed a refund for some away match tickets yesterday and I didn't have to put any card details in - the money is automatically returned to the card I used to purchase the tickets but I'm not sure if season ticket refunds will work in the same way because they were purchased a lot longer ago so people may no longer even have that card.

iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear.

Hope that helps!

Fernside Eagle

 

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View Spiderman's Profile Spiderman Flag Horsham 27 May 20 10.06am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by FernsideEagle

Hi Spiderman

i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running.

ii) I claimed a refund for some away match tickets yesterday and I didn't have to put any card details in - the money is automatically returned to the card I used to purchase the tickets but I'm not sure if season ticket refunds will work in the same way because they were purchased a lot longer ago so people may no longer even have that card.

Very helpful many thanks
iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear.

Hope that helps!

Fernside Eagle

 

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View Sthlondonuk's Profile Sthlondonuk Flag STH NORWOOD 27 May 20 2.55pm Send a Private Message to Sthlondonuk Add Sthlondonuk as a friend

14.55 pm and still no e mail - what's happening?

I certainly hope that the deadline to apply for a refund is extended as the CPFC site seems a bit flakey at the best of times without heavy traffic from every season ticket purchaser.

 

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View Biffa's Profile Biffa Flag Crawley 28 May 20 8.19pm Send a Private Message to Biffa Add Biffa as a friend

This post has been merged from a topic called 'Season ticket refunds' by bexleydave

Anyone else had a problem with the refund page? All I get is an inactive grey button at the foot of the page saying “login” - which obviously doesn’t work.

 

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View *jack*'s Profile *jack* Flag Eastbourne 28 May 20 8.49pm Send a Private Message to *jack* Add *jack* as a friend

This post has been merged from a topic called 'Season ticket refunds' by bexleydave

I cant even find the refund button.
So far as I can see all t he information bout refunds has disappeared from the CP websit as well

 

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View Biffa's Profile Biffa Flag Crawley 28 May 20 9.51pm Send a Private Message to Biffa Add Biffa as a friend

This post has been merged from a topic called 'Season ticket refunds' by bexleydave

We have three options, either to donate to two causes, or take the cash. The site doesn’t even seem to work to give our money away. The refund bit tells you to follow the instructions, which starts by telling you to log in.............but I can’t...............

 

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View derby eagle's Profile derby eagle Flag Derby 28 May 20 10.17pm Send a Private Message to derby eagle Add derby eagle as a friend

This post has been merged from a topic called 'Season ticket refunds' by bexleydave

Logged in, gave it away, no problem. Don't ask me how I did it!

 

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View Biffa's Profile Biffa Flag Crawley 28 May 20 10.53pm Send a Private Message to Biffa Add Biffa as a friend

This post has been merged from a topic called 'Season ticket refunds' by bexleydave

Just tried again, following instructions, and there is no value against my Match Ticket refund amount.
Perhaps that’s why. I will try again in a few days time.
My seat is Lower Holmesdale by the way

 

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View Spiderman's Profile Spiderman Flag Horsham 29 May 20 10.47am Send a Private Message to Spiderman Add Spiderman as a friend

I have tried to establish that my account is linked to my sons (I bought he s/t). On my account under linked accounts it only has mine. I think I added him to Friends/Family but it is still only showing mine. Any help gratefully received

 

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View Rudi Hedman's Profile Rudi Hedman Flag Caterham 29 May 20 11.26am Send a Private Message to Rudi Hedman Add Rudi Hedman as a friend

Has this option to donate or not started for season ticket holders?

 


COYP

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View palace chick's Profile palace chick Flag South Croydon 29 May 20 11.41am Send a Private Message to palace chick Add palace chick as a friend

Still waiting for my season ticket refund email? Has anyone received an email yet to allow you to apply for a refund?

 

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View Spiderman's Profile Spiderman Flag Horsham 29 May 20 11.51am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by palace chick

Still waiting for my season ticket refund email? Has anyone received an email yet to allow you to apply for a refund?

Spoke to box office today, they said the club had still not sent email so no st refunds available at moment

 

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