1919/20 Season Tickets

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1919/20 Season Tickets

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eagleman13 On The Road To Hell & Alicante 26 May 20 11.14am
Originally posted by punksnotdead I've had an email saying from 25th we can go on for season ticket refunds , been on the site but can't find a link to do it, anyone else got any ideas? The site is undergoing maintenance atm & you will have to loggin to your account to claim it. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 26 May 20 11.14am

Originally posted by punksnotdead

I've had an email saying from 25th we can go on for season ticket refunds , been on the site but can't find a link to do it, anyone else got any ideas?

The site is undergoing maintenance atm & you will have to loggin to your account to claim it.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

kev64 Cambs 26 May 20 12.53pm
Ok am I being dum? . Recently received email regarding refunds . Go to link , log into account .. no option to request refund to be found anywhere.. the only link? Does not work? . So am I thick as SHt and can’t find the link ? Are CPFC using the easyJet principal and saying you can apply for refund but having no way of completing it ? Or just the usual shower of s** we are used to ? Why 28 days ?

kev64

Cambs 26 May 20 12.53pm

Ok am I being dum? . Recently received email regarding refunds . Go to link , log into account .. no option to request refund to be found anywhere.. the only link? Does not work? .

So am I thick as SH*t and can’t find the link ?

Are CPFC using the easyJet principal and saying you can apply for refund but having no way of completing it ?

Or just the usual shower of s*** we are used to ?

Why 28 days ?

Dubai Eagle 26 May 20 1.14pm
Hi Kev, I had exactly the same experience - I thought it was me originally too, then I figured sooner or later someone else would post..... After some thought I kinda figured that the reason the link dosent work yet is that with something like 20,000 season tickets to update they havent got around to making all of the respective individual entries yet. (Just surmising)

Dubai Eagle

26 May 20 1.14pm

Hi Kev, I had exactly the same experience - I thought it was me originally too, then I figured sooner or later someone else would post.....

After some thought I kinda figured that the reason the link dosent work yet is that with something like 20,000 season tickets to update they havent got around to making all of the respective individual entries yet. (Just surmising)

kev64 Cambs 26 May 20 1.26pm
Originally posted by Dubai Eagle Hi Kev, I had exactly the same experience - I thought it was me originally too, then I figured sooner or later someone else would post..... After some thought I kinda figured that the reason the link dosent work yet is that with something like 20,000 season tickets to update they havent got around to making all of the respective individual entries yet. (Just surmising) Thanks, will give it a few days, hopefully they can crank up the Amstrad and do what needs doing .. same s*** different day, Just frustrating to get the e mail for something that clearly isn’t working or possible to do.

kev64

Cambs 26 May 20 1.26pm

Originally posted by Dubai Eagle

Hi Kev, I had exactly the same experience - I thought it was me originally too, then I figured sooner or later someone else would post.....

Thanks, will give it a few days, hopefully they can crank up the Amstrad and do what needs doing .. same s*** different day, Just frustrating to get the e mail for something that clearly isn’t working or possible to do.

eagleman13 On The Road To Hell & Alicante 26 May 20 4.07pm
Anyone that has 'Matchday Tickets' both home & away the link is now live & you can start the process, as long as you log in to your account 1st. Us Season Ticket Holders will have to wait till we receive our emails. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 26 May 20 4.07pm

Anyone that has 'Matchday Tickets' both home & away the link is now live & you can start the process, as long as you log in to your account 1st. Us Season Ticket Holders will have to wait till we receive our emails.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

kev64 Cambs 26 May 20 5.32pm
Originally posted by eagleman13 Anyone that has 'Matchday Tickets' both home & away the link is now live & you can start the process, as long as you log in to your account 1st. Us Season Ticket Holders will have to wait till we receive our emails. There it’s no link ??????? , where is this magic portal to the promised land , I’ve got 120 scheckles tied up in away tks, anyone found it ?? *** Update **** link [Link] Edited by kev64 (26 May 2020 5.41pm)

kev64

Cambs 26 May 20 5.32pm

Originally posted by eagleman13

There it’s no link ??????? , where is this magic portal to the promised land , I’ve got 120 scheckles tied up in away tks, anyone found it ??

***** Update ****** link [Link]

Edited by kev64 (26 May 2020 5.41pm)

eagleman13 On The Road To Hell & Alicante 26 May 20 6.04pm
Originally posted by kev64 There it’s no link ??????? , where is this magic portal to the promised land , I’ve got 120 scheckles tied up in away tks, anyone found it ?? *** Update **** link [Link] Edited by kev64 (26 May 2020 5.41pm) My apologies Kev, i should have put 'Go to the main CPFC website' & not via the link they sent you. Glad you got it now. This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

eagleman13

On The Road To Hell & Alicante 26 May 20 6.04pm

Originally posted by kev64

There it’s no link ??????? , where is this magic portal to the promised land , I’ve got 120 scheckles tied up in away tks, anyone found it ??

***** Update ****** link [Link]

Edited by kev64 (26 May 2020 5.41pm)

My apologies Kev, i should have put 'Go to the main CPFC website' & not via the link they sent you. Glad you got it now.

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

Spiderman Horsham 27 May 20 7.18am
As I am a season ticket holder I wait until I receive an email saying I can now claim, correct? Will I have to give details of the card I used to purchase? As I purchased one for my son as well do I claim or does he? Many thanks

Spiderman

Horsham 27 May 20 7.18am

As I am a season ticket holder I wait until I receive an email saying I can now claim, correct?
Will I have to give details of the card I used to purchase? As I purchased one for my son as well do I claim or does he?
Many thanks

FernsideEagle Tunbridge Wells 27 May 20 9.49am
Hi Spiderman i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running. ii) I claimed a refund for some away match tickets yesterday and I didn't have to put any card details in - the money is automatically returned to the card I used to purchase the tickets but I'm not sure if season ticket refunds will work in the same way because they were purchased a lot longer ago so people may no longer even have that card. iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear. Hope that helps! Fernside Eagle

FernsideEagle

Tunbridge Wells 27 May 20 9.49am

Hi Spiderman

i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running.

ii) I claimed a refund for some away match tickets yesterday and I didn't have to put any card details in - the money is automatically returned to the card I used to purchase the tickets but I'm not sure if season ticket refunds will work in the same way because they were purchased a lot longer ago so people may no longer even have that card.

iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear.

Hope that helps!

Fernside Eagle

Spiderman Horsham 27 May 20 10.06am
Originally posted by FernsideEagle Hi Spiderman i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running. ii) I claimed a refund for some away match tickets yesterday and I didn't have to put any card details in - the money is automatically returned to the card I used to purchase the tickets but I'm not sure if season ticket refunds will work in the same way because they were purchased a lot longer ago so people may no longer even have that card. Very helpful many thanks iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear. Hope that helps! Fernside Eagle

Spiderman

Horsham 27 May 20 10.06am

Originally posted by FernsideEagle

Hi Spiderman

i) Yes, we will get an e-mail when the system to enable us to claim a refund on the outstanding portion of our season tickets is up and running.

Very helpful many thanks
iii) For match tickets, the refund had to be claimed by the person who purchased the tickets (rather than the person they were purchased for). So season ticket refunds will probably work in the same way but I'm sure the e-mail will make it clear.

Hope that helps!

Fernside Eagle

Sthlondonuk STH NORWOOD 27 May 20 2.55pm
14.55 pm and still no e mail - what's happening? I certainly hope that the deadline to apply for a refund is extended as the CPFC site seems a bit flakey at the best of times without heavy traffic from every season ticket purchaser.

Sthlondonuk

STH NORWOOD 27 May 20 2.55pm

14.55 pm and still no e mail - what's happening?

I certainly hope that the deadline to apply for a refund is extended as the CPFC site seems a bit flakey at the best of times without heavy traffic from every season ticket purchaser.

Biffa Crawley 28 May 20 8.19pm
This post has been merged from a topic called 'Season ticket refunds' by bexleydave Anyone else had a problem with the refund page? All I get is an inactive grey button at the foot of the page saying “login” - which obviously doesn’t work.

Biffa

Crawley 28 May 20 8.19pm