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November 10 2026 1.04am

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1919/20 Season Tickets


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monkey Flag Sittingbourne,but made in Bromley 08 Jun 20 5.05pm

Originally posted by kenners46

As i paid for last years for all of us are you still paying for ours next season still ?

Actually we’ve just got our holiday refund of £1500, so that should cover it

 
Biffa Flag Crawley 08 Jun 20 6.54pm

It’s now the 8th June, no e mail, no refund instructions. I could do with £200 right now.

 
McPalace Flag Carshalton Village 09 Jun 20 12.14pm

Now 9th June
No email
Nobody answering the phone
Incorrect information on website!!!

You couldn’t make it up


Originally posted by Biffa

It’s now the 8th June, no e mail, no refund instructions. I could do with £200 right now.

 
eagleman13 Flag On The Road To Hell & Alicante 09 Jun 20 12.58pm

Originally posted by McPalace

Now 9th June
No email
Nobody answering the phone
Incorrect information on website!!!

You couldn’t make it up


WHEN, we eventually get our Refunds, be aware of this:
Select this option to have the funds returned to you within 28 days.

 

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.
Sthlondonuk Flag STH NORWOOD 09 Jun 20 9.05pm

Just got my holiday refund e mail from Lastminute.com. I've asked for cash refund they've taken £320(12%) as a fee and I might have to wait 18 months to get it. Will CPFC do the same?

 
essetwentyone Flag london 10 Jun 20 1.04am

The website links for refund options now take you to a page claiming 404 and that the page cannot be found ! A shambles and a disgusting way to treat fans !
When the day comes for selling next season’s season tickets I will be reciprocating by not responding !

 
Spiderman Flag Horsham 10 Jun 20 8.01am

Originally posted by Sthlondonuk

Just got my holiday refund e mail from Lastminute.com. I've asked for cash refund they've taken £320(12%) as a fee and I might have to wait 18 months to get it. Will CPFC do the same?

Ffs! Note to self don’t book with last minute. com
Have they said why they are charging a fee, none of this was your fault. Any way of challenging this?

 
Badger11 Flag Beckenham 10 Jun 20 8.12am

Originally posted by Sthlondonuk

Just got my holiday refund e mail from Lastminute.com. I've asked for cash refund they've taken £320(12%) as a fee and I might have to wait 18 months to get it. Will CPFC do the same?

I would challenge that.

[Link]

 

One more point
monkey Flag Sittingbourne,but made in Bromley 10 Jun 20 9.06am

Originally posted by Sthlondonuk

Just got my holiday refund e mail from Lastminute.com. I've asked for cash refund they've taken £320(12%) as a fee and I might have to wait 18 months to get it. Will CPFC do the same?

Blimey, glad we used Jet2.com, full refund from them, they even phoned us to sort it out

 
Badger11 Flag Beckenham 10 Jun 20 9.35am

Originally posted by monkey

Blimey, glad we used Jet2.com, full refund from them, they even phoned us to sort it out

Agreed I got my money back in 3 days from Explore will definitely use them again.

 

One more point
Badger11 Flag Beckenham 10 Jun 20 12.02pm

This might help as well

[Link]

 

One more point
McPalace Flag Carshalton Village 10 Jun 20 12.31pm

We have waited 13 weeks and still no joy with Flight Centre

ote=Badger11;3533060]

This might help as well

[Link]

 
Badger11 Flag Beckenham 10 Jun 20 12.37pm

I feel really sorry for anyone who is being badly treated I can only suggest that we all vote with our feet when travel becomes a realistic proposition.

I will not shed a tear for certain firms if they go bust, support the good ones.

 

One more point
pieceofcake Flag Cell 36,HMP Albany 10 Jun 20 2.14pm

I still haven't heard from CPFC, although a friend of mine says he got a refund 2 weeks ago.

Does anyone know what is going on?

 
cpvoice Flag 10 Jun 20 2.40pm

Nothing about S/T refunds from the Club to three of us (we all pay separately). It would be nice to know what is going on, or not in this case.

And the Club has the cheek to ask us to pay for some "digital 1 Magazine" thing whilst holding on to OUR unused S/T and Programme Voucher money for so long.

For those of us with Programme Voucher books, I expect they will also ask us to pay for the newly-announced digital programmes as well.

 
McPalace Flag Carshalton Village 10 Jun 20 3.33pm

Just had an email from the box office saying and I quote

You should have received an email from the club on 29th May detailing the options that will be available to Season Ticket holders with regards to refunds and donations

The process for season ticket refund/ donation will begin at sometime this week W/C 8/6/2020 and you will receive an email from the box office with the exact date and procedure of how and when you can choose your option

Hope this helps

 
eaglesdare Flag 10 Jun 20 3.43pm

Originally posted by McPalace

Just had an email from the box office saying and I quote

You should have received an email from the club on 29th May detailing the options that will be available to Season Ticket holders with regards to refunds and donations

The process for season ticket refund/ donation will begin at sometime this week W/C 8/6/2020 and you will receive an email from the box office with the exact date and procedure of how and when you can choose your option

Hope this helps

Sure?

 
Kay V2 Flag Beckenham 10 Jun 20 4.15pm

Re Season ticket I got as far as options but the only option available was to renew my season ticket.
Also all friends and family have disappeared from my account. Is that just me doing something wrong or have I got to add them back in again? (Most of ticket history has also gone although my points look about right)
MC Palace, Flight Centre told us 12 to 16 weeks for a refund. They called me last week checking my credit card details hadn't changed before crediting my account so hopefully not too much longer for you. (We should have flown on the 19th March). BookF1.com won't even discuss refunds until race is cancelled(currently only postponed)

 
McPalace Flag Carshalton Village 10 Jun 20 4.42pm

Originally posted by Kay V2

Re Season ticket I got as far as options but the only option available was to renew my season ticket.
Also all friends and family have disappeared from my account. Is that just me doing something wrong or have I got to add them back in again? (Most of ticket history has also gone although my points look about right)
MC Palace, Flight Centre told us 12 to 16 weeks for a refund. They called me last week checking my credit card details hadn't changed before crediting my account so hopefully not too much longer for you. (We should have flown on the 19th March). BookF1.com won't even discuss refunds until race is cancelled(currently only postponed)

 
McPalace Flag Carshalton Village 10 Jun 20 4.52pm

Originally posted by Kay V2

Re Season ticket I got as far as options but the only option available was to renew my season ticket.
Also all friends and family have disappeared from my account. Is that just me doing something wrong or have I got to add them back in again? (Most of ticket history has also gone although my points look about right)
MC Palace, Flight Centre told us 12 to 16 weeks for a refund. They called me last week checking my credit card details hadn't changed before crediting my account so hopefully not too much longer for you. (We should have flown on the 19th March). BookF1.com won't even discuss refunds until race is cancelled(currently only postponed)

Thanks for the info on Flight Centre , We should have flown last week in March

 
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