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September 17 2021 4.47am

Season ticket refunds

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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 25 Jun 20 6.21pm Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

Originally posted by kenners46

How did you do it in the end as im still unable to get the logon to highlight ?

Kenners, how i did it was as follows, Go to CPFC homepage, click 'Tickets; in upper taskbar, upon drop down, click 'Buy Tickets'. Top right hand corner it should say 'login' OR it might take you to your login details if you have stored them. Either way login & follow from there, hope that helps.

 


Is now OFFICIALLY retired.

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View kenners46's Profile kenners46 Flag sydenham village 25 Jun 20 7.36pm Send a Private Message to kenners46 Add kenners46 as a friend

Originally posted by eagleman13

Kenners, how i did it was as follows, Go to CPFC homepage, click 'Tickets; in upper taskbar, upon drop down, click 'Buy Tickets'. Top right hand corner it should say 'login' OR it might take you to your login details if you have stored them. Either way login & follow from there, hope that helps.

Thanks, that is what ive tried but still comes up with a greyed out login when trying to access the refund bit.

 

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View pieceofcake's Profile pieceofcake Flag Cell 36,HMP Albany 25 Jun 20 8.00pm Send a Private Message to pieceofcake Add pieceofcake as a friend

Originally posted by kenners46

Thanks, that is what ive tried but still comes up with a greyed out login when trying to access the refund bit.

That also happened to me 1st time.2nd time success.
It is probable that if you miss something out you cannot proceed.

I wanted a refund,so 1st time I rolled up a "1" in the Refund box.That didn't work,so next time rolled it up to "4" in the refund box and successful.

It would seem you have to put in up to a maximum of 4,so if you want a refund it is 4 in that section.
If you want it equally divided to the 4 options,put in "1" into each section.And so on.

 

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View kenners46's Profile kenners46 Flag sydenham village 25 Jun 20 8.06pm Send a Private Message to kenners46 Add kenners46 as a friend

Thanks all, finally done it, i had to unlink a 6 digit figure next to my name in personal details and then log back in and add the client ref on my season ticket...no idea what the 6 figure digit was but refund completed eventually

 

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View Paaalaaace's Profile Paaalaaace Flag Croydon 25 Jun 20 9.15pm Send a Private Message to Paaalaaace Add Paaalaaace as a friend

This is so rubbish.....i still cant get past the greyed out login box.

 

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View Paaalaaace's Profile Paaalaaace Flag Croydon 25 Jun 20 9.43pm Send a Private Message to Paaalaaace Add Paaalaaace as a friend

Why is it no surprise that once again this is such a load of rubbish.

I can log into my account both season tickets are linked, yet when i go to the refund page to select my options (i only want a credit towards future season tickets) i get a login box which is still greyed out....this is sending me bonkers!
Anyone got any ideas?

 

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View Paaalaaace's Profile Paaalaaace Flag Croydon 25 Jun 20 11.21pm Send a Private Message to Paaalaaace Add Paaalaaace as a friend

And why oh why is the Box Office Phone Number a premium rate 0871 number.

No don't answer that I know the answer.

Yep CPFC really care about their loyal fans!

 

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View gerry theagle's Profile gerry theagle Flag newbury 26 Jun 20 10.12am Send a Private Message to gerry theagle Add gerry theagle as a friend

I had no trouble at all,followed the instructions and all done quickly.
The club have done their best so you can split your choice of refund if that's what you want to do.
Perhaps if you have more than one ticket it may be more complicated.
I'm not a whizz with technology but managed my refund ok.

 

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View gerry theagle's Profile gerry theagle Flag newbury 26 Jun 20 10.17am Send a Private Message to gerry theagle Add gerry theagle as a friend

Paaalaaace, try this number, local rate, 02037454251.

 

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View Pompyeagle's Profile Pompyeagle Flag Gosport Hants 26 Jun 20 1.00pm Send a Private Message to Pompyeagle Add Pompyeagle as a friend

I had no problem getting a credit for next season. You have to change the figure on the greyed out box to 4 and its done

 

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View Paaalaaace's Profile Paaalaaace Flag Croydon 26 Jun 20 2.44pm Send a Private Message to Paaalaaace Add Paaalaaace as a friend

Thanks for that gerry theeagle

 

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View Paaalaaace's Profile Paaalaaace Flag Croydon 26 Jun 20 3.11pm Send a Private Message to Paaalaaace Add Paaalaaace as a friend

So.....phoned the box office....had about a 10 minute wait at 10p per minute (at least proceeds of this charge going towards Palace for Life Foundation) and all sorted in a few seconds by a very helpful young chap. So happy again. Easily pleased.

Just so wish they would make their online crap work for everyone!

 

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