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March 28 2024 11.35am

Tier 3 automatic exclusion

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View rawpalace05's Profile rawpalace05 Flag Saltdean 15 Dec 20 9.52am Send a Private Message to rawpalace05 Add rawpalace05 as a friend

So, any idea of if those that have been omitted from the ballot will get some kind of preference once lifted? Im actually moving to tier 2 Sussex imminently, but of course tiers can change. Saw on Sunday what looked like a couple of tourists filming our goal and not exactly celebrating too hard, which as a ST holder of 8 years did get me somewhat annoyed. Any clues? Cheers folks

 


1/6/2010.a new era.we made it everyone!!!lets get the ball rolling for another 105 years of proud history.thank you cpfc2010.

palace forever.eeaaaaaaaaaaaaaggglless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Tom-the-eagle Flag Croydon 15 Dec 20 11.04am

Originally posted by rawpalace05

So, any idea of if those that have been omitted from the ballot will get some kind of preference once lifted? Im actually moving to tier 2 Sussex imminently, but of course tiers can change. Saw on Sunday what looked like a couple of tourists filming our goal and not exactly celebrating too hard, which as a ST holder of 8 years did get me somewhat annoyed. Any clues? Cheers folks

Money talks mate. Tourists been getting into Palace ever since we’ve been back in the premiership. Annoys me too when mates of mine often can’t get seats

 


"It feels much better than it ever did, much more sensitive." John Wayne Bobbit

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View Spiderman's Profile Spiderman Flag Horsham 15 Dec 20 1.59pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by rawpalace05

So, any idea of if those that have been omitted from the ballot will get some kind of preference once lifted? Im actually moving to tier 2 Sussex imminently, but of course tiers can change. Saw on Sunday what looked like a couple of tourists filming our goal and not exactly celebrating too hard, which as a ST holder of 8 years did get me somewhat annoyed. Any clues? Cheers folks

Maybe friends/family of a player or corporate.

 

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View Rudi Hedman's Profile Rudi Hedman Flag Caterham 15 Dec 20 2.35pm Send a Private Message to Rudi Hedman Add Rudi Hedman as a friend

Originally posted by rawpalace05

So, any idea of if those that have been omitted from the ballot will get some kind of preference once lifted? Im actually moving to tier 2 Sussex imminently, but of course tiers can change. Saw on Sunday what looked like a couple of tourists filming our goal and not exactly celebrating too hard, which as a ST holder of 8 years did get me somewhat annoyed. Any clues? Cheers folks

Were they from Cornwall?

 


COYP

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View Barcelona Based Fan's Profile Barcelona Based Fan Flag No longer Barcelona, now living in... 17 Dec 20 4.21pm Send a Private Message to Barcelona Based Fan Add Barcelona Based Fan as a friend

Similar to what I discovered while shopping, A Palace fan who I chat to in my local Tesco told me he was offered a ticket as a gold member!

I've got 7k and been a season ticket holder for 8 years & although am happy for those others with more points to be put in 1st to have members at the Spurs game was a total piss take!

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

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View Spiderman's Profile Spiderman Flag Horsham 17 Dec 20 4.37pm Send a Private Message to Spiderman Add Spiderman as a friend

For 3 weeks now I agave been trying to get our loyalty points updated. We have not been credited for our season tickets and I bought my son gold membership as well, so he can watch U23 games. I have also purchased from shop. Very helpful lady from customer service has been trying to get box office to contact me, no luck. She has now been told that, some customers have not had loyalty points added this year due to glitch in system. She has asked if these can be manually added. This will take us over 4000 not great but... anyone else had similar?

 

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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 17 Dec 20 5.40pm Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

Originally posted by Spiderman

For 3 weeks now I agave been trying to get our loyalty points updated. We have not been credited for our season tickets and I bought my son gold membership as well, so he can watch U23 games. I have also purchased from shop. Very helpful lady from customer service has been trying to get box office to contact me, no luck. She has now been told that, some customers have not had loyalty points added this year due to glitch in system. She has asked if these can be manually added. This will take us over 4000 not great but... anyone else had similar?

Oh yes, last season, went to club shop on a whim, decided to buy a fair amount, got to tills with 1 person serving & doing the printing, answering Q?s etc, got told that coz i didnt have my ST card phyisically with me, the wouldnt credit my account with my points, i left goods at the till & walked out.

Got a really snotty email from the shop later in the day, ignored it.

 


I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
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View Spiderman's Profile Spiderman Flag Horsham 17 Dec 20 6.38pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by eagleman13

Oh yes, last season, went to club shop on a whim, decided to buy a fair amount, got to tills with 1 person serving & doing the printing, answering Q?s etc, got told that coz i didnt have my ST card phyisically with me, the wouldnt credit my account with my points, i left goods at the till & walked out.

Got a really snotty email from the shop later in the day, ignored it.

I am getting a bit p***ed off with this. Why can they not just add my loyalty points. If crowds return and we have a cup run, why should I possibly miss out?

 

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View suss's Profile suss Flag whyteleafe 18 Dec 20 1.12pm Send a Private Message to suss Add suss as a friend

I can sympathise. I had a reduced total when they switched systems around time they were refunding last season's matches but multiple mails to box office were fobbed off about priorities being refund processing then it was new season tickets etc etc.

After no action I finally contacted Customer.Service@cpfc.co.uk as below and got same day reply/action from a really helpful Nikki. Good luck with yours.

------
Afraid I have a complaint about loyalty point recording which to date hasn’t been given attention promised.

Background is my client ref xxxxxx and also my son’s xxxxxx both showed reduced totals around the time ticketing system was reported changing earlier in summer. I didn’t have record of exact previous total but on face of it last season’s season ticket totals of 500 points each had disappeared. I reported this to box office at the time and was advised this would be looked at after refund process priorities. Fair enough.

When nothing changed I contacted again only to be told this would be looked at after new season ticket sales.

When I called in to box office in person last week I was told this would be dealt with when manager returned next day and to keep an eye on my total.

Furthermore I purchased home shirt plus printing and patches on the visit last week and despite it being written on a notepad those points (70.99 spent) also haven’t appeared.

I fully appreciate there’s no immediate need or use for points accumulated but, as I said to box office, if and when time comes I don’t want to miss out on possible tickets because nothing is done or it’s done too late.

Please can this just be settled with the missing points being added back so they are there when needed. I assume problem is not limited to my family only so hopefully the missing points is a known issue you can resolve quickly.

Thanks in advance for your help.

 

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View HeathMan's Profile HeathMan Flag Purley 18 Dec 20 2.24pm Send a Private Message to HeathMan Holmesdale Online Elite Member Add HeathMan as a friend

I have also found Nikki very helpful.

 

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