You are here: Home > Message Board > Ticket & Travel Talk > Box Office
December 11 2023 2.05am

Box Office

Previous Topic | Next Topic


Page 3 of 4 < 1 2 3 4 >

 

View Willo's Profile Willo Flag South coast - west of Brighton. 04 Aug 22 3.19pm Send a Private Message to Willo Add Willo as a friend

Originally posted by Henry of Peckham

No feedback from Box Office or 'Customer Services' on what the contingency arrangement is for those who have paid for a season ticket but not received it by Friday. Silence is just plain ignorant and the brinkmanship is wholly unecessary from a club that says it values its supporters!

Appalling.
The club certainly values its corporate customers, those paying for corporate and premium packages ! Speronis, Corporate Box etc etc etc !! Some might argue that these are the only ones that the club values !
The manager appears to have been sending out 'Distress signals' about the squad being short on mumbers etc etc.
A challenging season lies ahead, all very dispressing.

Edited by Willo (04 Aug 2022 3.34pm)

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Spiderman's Profile Spiderman Flag Horsham 04 Aug 22 3.30pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by Willo

Appalling.
The club certainly values its corporate customers, those paying for corporate and premium packages ! Speronis, Corporate Box etc etc etc !! Some might argue that these are the only ones that the club values !
The manager appears to have been sending out 'Distress signals' about the depth of the squad etc etc.
A challenging season lies ahead, all very dispressing.

Edited by Willo (04 Aug 2022 3.20pm)

Anyone who can should read the thread on bbs. Absolutely appalling treatment, endured by many.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
NE14T Flag 04 Aug 22 4.11pm

Iíd be interested to know if anyone has got through to the Box Office over the last 2 days including call-back?
Surely itís not beyond the wit of man to bring in extra staff to cover the phones a week before season starts.

The customer service is shockingly bad. All Parish seems to worry about is money. He needs to go back to basics. The man has plummeted in my estimation.

 


The beatings will stop when morale improves.

Alert Alert a moderator to this post Quote this post in a reply
View JRW2's Profile JRW2 Flag Dulwich 04 Aug 22 4.39pm Send a Private Message to JRW2 Add JRW2 as a friend

Originally posted by Willo

Appalling.
The club certainly values its corporate customers, those paying for corporate and premium packages ! Speronis, Corporate Box etc etc etc !! Some might argue that these are the only ones that the club values !
The manager appears to have been sending out 'Distress signals' about the squad being short on mumbers etc etc.
A challenging season lies ahead, all very dispressing.

Oh come on Willo. We all know that the Box Office is absolute rubbish, but it's a bit early even by your standards to start ringing the bells of doom.

Edited by Willo (04 Aug 2022 3.34pm)

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
NE14T Flag 04 Aug 22 5.33pm

I wonder if Sharon Lacey, Director of Operations is starting to worry about job security. What a mess she presides over. Having said that thereís also a Director of Ticketing. What a waste of space that guy is.

 


The beatings will stop when morale improves.

Alert Alert a moderator to this post Quote this post in a reply
View Gary St.Andrews's Profile Gary St.Andrews Flag Kenley 04 Aug 22 7.46pm Send a Private Message to Gary St.Andrews Add Gary St.Andrews as a friend

Having trouble getting my e-ticket for the Arsenal game. Same thing happened last season with the Arsenal fixture. Seems to be an ongoing issue?

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Spiderman's Profile Spiderman Flag Horsham 04 Aug 22 7.52pm Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by JRW2

You shouldnít be surprised at the voice of doom, that is Willo. We could qualify for Europe and he would complain we should have won the league.
Still at least Clattenf**k was never anything other than fair

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View premier fan's Profile premier fan Flag BR4 04 Aug 22 8.04pm Send a Private Message to premier fan Add premier fan as a friend

Iíve been waiting for a call back for two days. Not sure I can go tomorrow. Canít give or transfer my ticket to anyone.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View The groover's Profile The groover Flag Danbury 04 Aug 22 8.08pm Send a Private Message to The groover Add The groover as a friend

Mates OAP ST card hasn't arrived. Spent 3 hrs on the phone! Seems like most kids and OAP tickets are not being sent.

Its not like he can "pop in" to the box office to collect it. He lives in Bristol. So does he come tomorrow on the off chance that the incompetence can be sorted in person?

He's not taking the chance. He thinks the queue for the box office will be miles long. He could be right. Its rather a long way to come to end up watching it in a pub.

What other entertainment event treats its paying customers like this? If this was a one off it could be accepted, but it's happening at the start of every season.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
CPFC18 Flag 04 Aug 22 10.31pm

My direct debit for my season ticket has bounced for some reason. Have tried for 2 days to contact them to pay it. Many emails and countless calls not answered. Anyone know if my ST will be barred from entry tomorrow.
Box office this past 2 weeks has been scandalous

 

Alert Alert a moderator to this post Quote this post in a reply
View Hannes's Profile Hannes Flag Vienna 11 Aug 22 1.05pm Send a Private Message to Hannes Add Hannes as a friend

Mate and I ordered tickets for Liverpool away. Both of us haven't received tickets up to now by mail. Sent them an E-Mail asking to prepare duplicates for collection at Anfield as we are leaving tomorrow for Liverpool. No reply to my E-Mail. Tried to reach them on the phone to no avail. So I travel tomorrow without any tickets or confirmation that we can collect them at Anfield.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View cpfc1976's Profile cpfc1976 Flag Reading 11 Aug 22 5.27pm Send a Private Message to cpfc1976 Add cpfc1976 as a friend

Iíve currently have two spares, assuming they donít sell (face value and to Palace fans only with decent posting history) and If I go (not 100% right now owing to work issues) then I can meet you on Monday early evening - assuming you havenít received them by then. Shouldnít be like this though should it - terrible from the box office yet again.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply

 

Page 3 of 4 < 1 2 3 4 >

Previous Topic | Next Topic

You are here: Home > Message Board > Ticket & Travel Talk > Box Office