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April 19 2024 1.54pm

Box Office

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View McPalace's Profile McPalace Flag Carshalton Village 29 Jul 22 9.15am Send a Private Message to McPalace Add McPalace as a friend

Is anybody working in the box office ?
Have left 3 call back messages and sent 2 emails this week without any response so I decided to go to the box office in person and guess what ? They are in a meeting and nobody knows when they will be available!!!
Queue of people waiting to be served and nobody here , I am usually a great supporter of the box office staff but this service is poor

 

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View Goal Machine's Profile Goal Machine Flag The Cronx 29 Jul 22 10.46am Send a Private Message to Goal Machine Add Goal Machine as a friend

Originally posted by McPalace

Is anybody working in the box office ?
Have left 3 call back messages and sent 2 emails this week without any response so I decided to go to the box office in person and guess what ? They are in a meeting and nobody knows when they will be available!!!
Queue of people waiting to be served and nobody here , I am usually a great supporter of the box office staff but this service is poor

Bloody shambles. I bought my gold membership yesterday so I can buy Villa tickets...

The website didn't work as it possibly has to update over night. I then rang and hung up after 23 mins of holding. Tried again and eventually got through after 46 mins. Shocker.

 

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 29 Jul 22 1.22pm Send a Private Message to ASCPFC Add ASCPFC as a friend

I usually find them good. Emailed them yesterday but no reply yet.

 


Red and Blue Army!

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View Ginger Pubic Wig's Profile Ginger Pubic Wig Flag Wickham de L'Ouest 29 Jul 22 1.28pm Send a Private Message to Ginger Pubic Wig Add Ginger Pubic Wig as a friend

23 minutes on hold.

 


If you want to live in a world full of kindness, respect and love, try to show these qualities.

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View Andy0629's Profile Andy0629 Flag Warlingham 29 Jul 22 2.33pm Send a Private Message to Andy0629 Add Andy0629 as a friend

Like all businesses you cannot blame the front line staff so I say don’t take it out on them, they can only tell you what they’ve been told.

 

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 29 Jul 22 2.38pm Send a Private Message to ASCPFC Add ASCPFC as a friend

Presumably a busy time for them. The club, as usual, is the problem. Lower Championship club infrastructure in an established Premier League side.

 


Red and Blue Army!

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View eagleman13's Profile eagleman13 Flag On The Road To Hell & Alicante 29 Jul 22 2.55pm Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

The clubs have just put this out on website . . . [Link]

 


I'm a blind man, i'm a blind man, now my room is cold,
When a blind man cries, Lord, he feels it from his soul.
[Link]

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Groundhog Flag Charing Cross 29 Jul 22 3.50pm

Originally posted by McPalace

Is anybody working in the box office ?
Have left 3 call back messages and sent 2 emails this week without any response so I decided to go to the box office in person and guess what ? They are in a meeting and nobody knows when they will be available!!!
Queue of people waiting to be served and nobody here , I am usually a great supporter of the box office staff but this service is poor

I had a similar experience. Amateur hour.

 

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View Wozzer's Profile Wozzer Flag Caterham, Surrey 29 Jul 22 3.54pm Send a Private Message to Wozzer Add Wozzer as a friend

Me too- have phoned numerous times ...even after 9am this morning msg said box office closed, open at 9 !!

 

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View ASCPFC's Profile ASCPFC Flag Pro-Cathedral/caravan park 01 Aug 22 12.48pm Send a Private Message to ASCPFC Add ASCPFC as a friend

I haven't heard anything back from two emails now.

 


Red and Blue Army!

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View kennybrowns leftfoot's Profile kennybrowns leftfoot Flag Reigate 01 Aug 22 2.45pm Send a Private Message to kennybrowns leftfoot Add kennybrowns leftfoot as a friend

Originally posted by ASCPFC

Presumably a busy time for them. The club, as usual, is the problem. Lower Championship club infrastructure in an established Premier League side.

Agree with this.. I've always found the infrastructure around customer service at our club extremely amateur and poor.
It's always been a bit of a long standing joke but considering we're entering our 11th season is it? in the Premiership I don't find it that funny anymore.

Whether it be the debacle around kit releases, box office availability and returning calls/emails, running out of food on match days, loyalty points not being awarded, the season ticket mobile phone farce the list just seems to go on and on..

 


Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!!

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View fan's Profile fan Flag Caterham 01 Aug 22 3.13pm Send a Private Message to fan Add fan as a friend

Absolutely useless.Quick to take my money 4 days to go and no sign of my season card what do you have to do.Even resorted to phoning reception 02087686000 to complain but even they don't answer.!!
Resorted to sending my email complaint every 10 mins hope a few more to let them know how frustrating this is and not for the first time every pre season the same

 

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