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Also, sometimes (on Samsung anyway) if you use the app, when you click the link to add the season ticket to the wallet it will just hang and nothing happens. This is likely because your default browser on your phone is not Chrome, which means when you click on the link in the app, it will use your default browser and that might not be logged into a Google account for the wallet to work. If this happens completely ignore the CPFC app and open Chrome. Make sure chrome is logged into your Google account log into your Palace account via the CPFC website on chrome. Then follow the same instructions as the app and everything *should* work. Looks to me that there's been a lot of assumptions on the set up of everyone's phones, so if you don't match exactly how they think you have your phone set up, it might not work. Hope this helps!
The trouble with computers, of course, is that they're very sophisticated idiots |
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I tried what you suggested a few times and still my ticket still don't show up in my Google Wallet but then guess what ? I clicked Expired Passes and there is my 2022/23 season ticket ! Why it went into Expired Passes I don't know. Originally posted by kenners46
I found this and went through it slowly as im a bit of an idiot with comps and phones but it worked ok for me last night You will need your email account and password.
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Originally posted by monkey
When you say ‘I found this’ don’t you mean your offspring found this? Actually its mine from Facebook, I'm 64 I'm also a computer engineer but struggled myself. I had my own ticket sorted. Got to the turn style queue opened it up. Blank!! Not impressed to say the least. Luckily it updated after about 3 minutes. This is a serious issue that the club needs to get sorted. We are told that a connection to the web is not needed and then this happens. With 25,000 in the area connection is slow if at all.
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Go to the first left hand turnstile at the open bar end of the Arthur. It just spins round. Been broken for two years now so I don’t even bother scanning.
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Originally posted by The groover
Actually its mine from Facebook, I'm 64 I'm also a computer engineer but struggled myself. I had my own ticket sorted. Got to the turn style queue opened it up. Blank!! Not impressed to say the least. Luckily it updated after about 3 minutes. This is a serious issue that the club needs to get sorted. We are told that a connection to the web is not needed and then this happens. With 25,000 in the area connection is slow if at all. Cheers groover, didnt mean to steal your thunder but it worked for me so thanks Edited by kenners46 (06 Aug 2022 5.15pm)
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Originally posted by kenners46
Cheers groover, didnt mean to steal your thunder but it worked for me so thanks Edited by kenners46 (06 Aug 2022 5.15pm) Someone else helped me I just shared the info.
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Originally posted by The groover
Actually its mine from Facebook, I'm 64 I'm also a computer engineer but struggled myself. I had my own ticket sorted. Got to the turn style queue opened it up. Blank!! Not impressed to say the least. Luckily it updated after about 3 minutes. This is a serious issue that the club needs to get sorted. We are told that a connection to the web is not needed and then this happens. With 25,000 in the area connection is slow if at all. I meant Kenner’s offspring must’ve sorted his phone out for him
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Originally posted by monkey
I meant Kenner’s offspring must’ve sorted his phone out for him We both admit it is so monkey with the chavvys actually understanding tech a bit more
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Originally posted by SnapperKain
Also, sometimes (on Samsung anyway) if you use the app, when you click the link to add the season ticket to the wallet it will just hang and nothing happens. This is likely because your default browser on your phone is not Chrome, which means when you click on the link in the app, it will use your default browser and that might not be logged into a Google account for the wallet to work. If this happens completely ignore the CPFC app and open Chrome. Make sure chrome is logged into your Google account log into your Palace account via the CPFC website on chrome. Then follow the same instructions as the app and everything *should* work.
Thanks so much. That worked!!
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Originally posted by Pete53
Thanks so much. That worked!! Glad it helped!
The trouble with computers, of course, is that they're very sophisticated idiots |
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I kept my fingers crossed at the turnstile because others before me were falling by the wayside as their electronics failed. However, mine worked! I don't know why and I don't even know how the darn thing got onto my phone because I didn't put it there. When buying my ST I asked for a season ticket card. I'm eligible and was told by Customer Services and the Box Office I was going to be sent one. Did I ever receive it ... of course not. ****ING SHAMBLES AS ALWAYS!!!!
Denial is not just a river in Egypt |
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Update on original post: Went into the box office this afternoon to complain about Friday evenings fiasco. Result: They printed me off an old style card for the rest of the season. Somewhat happy about this....only takes them about 30 seconds.
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