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October 26 2021 4.30am

New ticketing system using mobiles

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View eric youngs headband's Profile eric youngs headband Flag amersham 09 Sep 21 11.10am Send a Private Message to eric youngs headband Add eric youngs headband as a friend

I read the instructions but still no tickets ready for me to add to my wallet..

 


4 playoff finals, Claridge, Hopkin, Shipperley, Phillips....

Life's never dull!

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View Spiderman's Profile Spiderman Flag Horsham 09 Sep 21 11.21am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by kennybrowns leftfoot

Well spotted mate. That will explain why I can't download mine!! It's still an absolute joke though!

Indeed it is. Under the membership section on the app, it says I do not have one! Not sure why I should have to but am preparing to drive to BO tomorrow, if nothing else but to get my ticket for Saturday

 

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View Andy0629's Profile Andy0629 Flag Warlingham 09 Sep 21 11.29am Send a Private Message to Andy0629 Add Andy0629 as a friend

So I posted that I had mine in my google pay app, there is a details button under the ticket so I clicked it and itís not my ticket but my mates sons ticket. My mate purchased mine, my sons, his and his sons season tickets earlier in the year as he works round the corner and renewed them all at the same time, so apparently he is the lead on the account now. What I canít workout is I have my own log in details etc so how can they make basic areas.
I wonder if SP & Brighty have received their tickets !

 

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View Gregsy's Profile Gregsy Flag Shoreham By Sea 09 Sep 21 11.37am Send a Private Message to Gregsy Add Gregsy as a friend

If anyone gets the error cannot download to this device on Android then make Chrome the default browser and it should then work

 

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View Simoncelli58's Profile Simoncelli58 Flag 09 Sep 21 12.06pm Send a Private Message to Simoncelli58 Add Simoncelli58 as a friend

Does anyone know: (i) if there are email tickets available also as per the Brentford game & (ii) if you download the ticket to e.g. your Google Pay account via the app or the website on your smartphone, is that ticket then only available to use on your phone (e.g. you cannot screenshot it to give to someone else)? Box Office obviously swamped as they cut me off every time I try to call.

Edited by Simoncelli58 (09 Sep 2021 12.07pm)

 

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View martin2412's Profile martin2412 Flag The Big Wide World 09 Sep 21 12.19pm Send a Private Message to martin2412 Add martin2412 as a friend

[Link]

Even that mob down the road have made provision for anyone without a smartphone.

Parish - you're a joke.

 

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View bifffabazz's Profile bifffabazz Flag Highworth, Wiltshire 09 Sep 21 12.22pm Send a Private Message to bifffabazz Add bifffabazz as a friend

Got mine by following all instructions BUT...
How the hell am I supposed to get the other three that I pay for? None of those have log-ins and passwords and while they might have their name (kids and elderly), they are not the 'customer', I am.

As for potentially sharing my QR code, I took a photo of mine using my wife's phone then cropped and brightened the image. We then tested it to see if the edited image scans as a QR code...and it does.

Regardless, this is 48 hours before kick off and a shocking mess.

 


Spirit of 1974

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View Spiderman's Profile Spiderman Flag Horsham 09 Sep 21 12.27pm Send a Private Message to Spiderman Add Spiderman as a friend

Poster on bbs has been advised by BO that if you canít download ticket to your phone, you should contact them and arrange a cardÖ.2 days before match!!
Unfortunately no one seems to be getting through to BO

 

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View kennybrowns leftfoot's Profile kennybrowns leftfoot Flag Reigate 09 Sep 21 12.35pm Send a Private Message to kennybrowns leftfoot Add kennybrowns leftfoot as a friend

Originally posted by Spiderman

Poster on bbs has been advised by BO that if you canít download ticket to your phone, you should contact them and arrange a cardÖ.2 days before match!!
Unfortunately no one seems to be getting through to BO

Looks like I'm gonna be doing what you suggested earlier and driving to the BO tomorrow to try and sort this mess out. Lucky I've got the day off work tomorrow!!

 


Don't waste your time with jealousy. Sometimes your ahead, sometimes your behind, the race is long. But in the end it's only with yourself!!

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View Ali_Campbell's Profile Ali_Campbell Flag New Addington 09 Sep 21 12.44pm Send a Private Message to Ali_Campbell Add Ali_Campbell as a friend

Are there any fans who have found this incredibly easy like me. Maybe this ticketing process must be focused at a certain generation. I have downloaded my Brentford ticket and season tickets with no problems at all.

I did read that Everton are offering card tickets for £5. Perhaps this is a good option for teams moving forward.

 

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View Andy0629's Profile Andy0629 Flag Warlingham 09 Sep 21 12.48pm Send a Private Message to Andy0629 Add Andy0629 as a friend

Like I said I downloaded what I thought was my ST to google pay, only when you click the details button on google pay itís someone elseís ticket. My client ref number on the app is correct. So yes it is easy to download but you expect when you do it to have the correct ticket

 

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View BM's Profile BM Flag 09 Sep 21 1.05pm Send a Private Message to BM Add BM as a friend

So I've found which of the four season tickets is the right one to add to my wallet, and I have my 'pass' for the Spurs game. What happens if I want to transfer my ticket for games I can't make? My two kids share a ticket. How does that work? I want to believe I can just screenshot the code and send it to the person using my ticket but someone said that's not going to work and someone else said when they tried to screenshot the code it said they were unable to for security reasons. Fundamentally, is sharing a season ticket now officially not allowed? If that's the case it's a massive liberty and will surely affect lots of people?

 

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