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October 27 2021 11.14am

New ticketing system using mobiles

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View leejaneagles's Profile leejaneagles Flag 08 Sep 21 10.46pm Send a Private Message to leejaneagles Add leejaneagles as a friend

Iíve not received any email about the app or a link to download it. I assume itís just the Crystal Palace app in the App stores?

This is an absolute shambles. Whereís the comms for this major change?

 

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View Rabbit-Tooth's Profile Rabbit-Tooth Flag London 09 Sep 21 12.04am Send a Private Message to Rabbit-Tooth Add Rabbit-Tooth as a friend

Oh I found my Spurs ticket (I thbk !). Click the season ticket tab on the Palace app then click "add to Apple wallet" then click "next" and "Automaticaly select".

Then go into the Apple wallet click edit and the season ticket is there. Click it and then the "three dot" thing at the top right corner, scroll down and there's that scan thing for the Spurs match. Apologies for using non-computer literate words.

Didnt realise it was a 12.30 kick off lol !

 

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View Runningman's Profile Runningman Flag Keston 09 Sep 21 1.48am Send a Private Message to Runningman Add Runningman as a friend

Worked, but I clicked on Memberships Tab

D6E6DA34-38FE-4DEA-BC9B-3A280C62B4D2.jpeg Attachment: D6E6DA34-38FE-4DEA-BC9B-3A280C62B4D2.jpeg (1,436.14Kb)

 

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View Runningman's Profile Runningman Flag Keston 09 Sep 21 1.49am Send a Private Message to Runningman Add Runningman as a friend

Originally posted by Runningman

Worked, but I clicked on Memberships Tab


Looks like I now have my season ticket on my Android phone.
Still nothing from club though.

 

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View premier fan's Profile premier fan Flag BR4 09 Sep 21 6.53am Send a Private Message to premier fan Add premier fan as a friend

I need ios 13 upgrade to download the App - why should I have to purchase a new, more expensive mobile for my season ticket?!!

 

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View Spiderman's Profile Spiderman Flag Horsham 09 Sep 21 7.09am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by doombear


Yep. That's where I found it after a lot of searching. I went to the 'more' at the bottom of my screen on the right and then to tickets etc.

My Spurs ticket isn't there yet either and as I'm not on Twitter I haven't heard a dicky bird from the club

Same for me. It also seems my sons will be put in my wallet, what happens if I canít go? Do I give him my phone?

 

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View Spiderman's Profile Spiderman Flag Horsham 09 Sep 21 7.15am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by Rabbit-Tooth

Oh I found my Spurs ticket (I thbk !). Click the season ticket tab on the Palace app then click "add to Apple wallet" then click "next" and "Automaticaly select".

Then go into the Apple wallet click edit and the season ticket is there. Click it and then the "three dot" thing at the top right corner, scroll down and there's that scan thing for the Spurs match. Apologies for using non-computer literate words.

Didnt realise it was a 12.30 kick off lol !

I can on,y find, fan wallet after clicking tickets ( canít see season tickets) nothing in fan wallet
Under memberships it says I donít have one, but I have a gold membership as well. WTF is going on

Edited by Spiderman (09 Sep 2021 7.16am)

 

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View Gregsy's Profile Gregsy Flag Shoreham By Sea 09 Sep 21 7.59am Send a Private Message to Gregsy Add Gregsy as a friend

My season ticket is there but when I try and add it to google pay it simply says This item cannot be saved on this device (Samsung Galaxy S9+)

 

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View Therealeaglestilidie's Profile Therealeaglestilidie Flag 09 Sep 21 8.04am Send a Private Message to Therealeaglestilidie Add Therealeaglestilidie as a friend

I have managed to find two of my season tickets on my phone, mine and my sons but I bought a third one under my linked friends membership ID.

Now his ticket has presumable gone to him but I know he cannot go on Saturday so I was going to take my other son instead.

I looked up sharing tickets from Apple Wallets and apparently some passes you are not able to share and it looks like these tickets are not sharable via Apple Wallet.

 


I'm so Palace I don't even know it

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View StainesPalace's Profile StainesPalace Flag Staines 09 Sep 21 8.17am Send a Private Message to StainesPalace Add StainesPalace as a friend

Why hasnt the club told me that my season ticket is in the app?! I'll check now

 

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View peterg's Profile peterg Flag Anerley 09 Sep 21 8.34am Send a Private Message to peterg Add peterg as a friend

Originally posted by jwinbow

Its under More -> Tickets -> Access Fan Wallet. All I see is the Brentford game. Nothing else so far.

Thanks for that. I found the wallet but no Spurs ticket there.
My family has three linked season ticket. Worryingly, the wallet only shows two of them.
This total effing shambles goes on. What were they thinking?

 


The right place at the right time

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View Therealeaglestilidie's Profile Therealeaglestilidie Flag 09 Sep 21 8.37am Send a Private Message to Therealeaglestilidie Add Therealeaglestilidie as a friend

Originally posted by Therealeaglestilidie

I have managed to find two of my season tickets on my phone, mine and my sons but I bought a third one under my linked friends membership ID.

Now his ticket has presumable gone to him but I know he cannot go on Saturday so I was going to take my other son instead.

I looked up sharing tickets from Apple Wallets and apparently some passes you are not able to share and it looks like these tickets are not sharable via Apple Wallet.


Just thinking aloud and it might help somebody else.

If I sign in to the Palace app with my friends ID I should find his season ticket there and then maybe I can send it to my wallet ?

 


I'm so Palace I don't even know it

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