You are here: Home > Message Board > Ticket & Travel Talk > New ticketing system using mobiles
November 30 2021 1.02am

New ticketing system using mobiles

Previous Topic | Next Topic


Page 22 of 28 < 18 19 20 21 22 23 24 25 26 >

 

View SW19 CPFC's Profile SW19 CPFC Flag Addiscombe West 09 Sep 21 11.49pm Send a Private Message to SW19 CPFC Add SW19 CPFC as a friend

Originally posted by Paaalaaace

DIABOLICAL.....VERY ANGRY with the club.

OK....Am sorted for Saturday with my season ticket and my dads who is in his Eighties. I have been dealing with all the tickets for myself and Dad for about the last 10 years and how it used to work was OK.
Luckily I had a spare smart phone to give to dad. Had to sign him up with a Palace account (He didn't need one until now as I had been dealing with the tickets for years).....then got the cpfc app on the smartphone, sign him up for that, make sure he had Google Pay on it, follow the Palace instructions and done. But what a complete pain in the arse and has taken me ages.
No emails from the club and if it wasn't for Holmesdale.net would be completely in the dark.

No idea how to re assign the season ticket once on Google Pay if either or both of us cant go. Anybody got any ideas?

But still TOTALLY DIABOLICAL

Re assign is technically against the terms, as was lending the cards, but as Iíve posted above you can, for now, get round that by simply allowing someone else with a phone and the app to log in using your details, download the season and voila. Iíve done it with another ticket holder so weíre set for the rest of the season if one of us canít go.

 


said the rabid giraffe whilst brandishing his throbbing member of reason, and twas ever thus.

Did you know? 95% of people are morons.

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View dreamwaverider's Profile dreamwaverider Flag 10 Sep 21 12.20am Send a Private Message to dreamwaverider Add dreamwaverider as a friend

I have already uploaded my season ticket into my Apple wallet. Since then I have been sent a link twice from the Palace app offering me to upload the ticket. They are in a shambles. But whatís new? If they spent some money on some decent technology none of this would be happening. One week first team salaries would more than cover it. Bloody farce. As chairman Parish should make a formal apology. No way to treat supporters.
And while Iím on one, take down the sodding gantry in the Arthur that is stopping all the sound coming out and making the place dark. And offer us some healthy food. We have to get there early cos of all the cock ups but not allowed to bring in our own and the stuff they sell at lunatic prices is crap.

Edited by dreamwaverider (10 Sep 2021 12.22am)

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Paaalaaace's Profile Paaalaaace Flag Croydon 10 Sep 21 12.27am Send a Private Message to Paaalaaace Add Paaalaaace as a friend

Originally posted by SW19 CPFC

Re assign is technically against the terms, as was lending the cards, but as Iíve posted above you can, for now, get round that by simply allowing someone else with a phone and the app to log in using your details, download the season and voila. Iíve done it with another ticket holder so weíre set for the rest of the season if one of us canít go.

For sure it is, but don't exactly feel guilty about doing this as is only ever for getting my son to go when grandad is just not up to it....and even if it was ripping of the club in some way don't feel guilty as feel the club has been ripping of the fans for years.

Anyhows, thanks for the advice, much appreciated

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Spiderman's Profile Spiderman Flag Horsham 10 Sep 21 7.43am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by SW19 CPFC

Surely theyíve only breached T&Cs if no alternative method of attending the game (eg e ticket) is provided. From anecdotes on here there are alternative methods, albeit a pain in the arse and requiring an hour on the phone.

Also at what point do the T&Cs change based on the PL? Are the T&Cs exclusively with the club or a proxy for the PL terms?

Essentially if the only way you can get in is via smartphone, then sure, that probably breaks some sort of legals. But offering backup alternates such as e-tickets probably negates that

I am not au fait with legalities, poster on bbs who is a member of the trust believes there may be a case for legal action, just passing this on

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View eric youngs headband's Profile eric youngs headband Flag amersham 10 Sep 21 8.19am Send a Private Message to eric youngs headband Add eric youngs headband as a friend

they just emailed me 2 etickets..... sticking plasters everywhere

 


4 playoff finals, Claridge, Hopkin, Shipperley, Phillips....

Life's never dull!

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View JRW2's Profile JRW2 Flag Dulwich 10 Sep 21 8.27am Send a Private Message to JRW2 Add JRW2 as a friend

Originally posted by pieceofcake

I wonder if CPFC have left themselves open to legal action citing breach of contract.

No mention of any of this was mentioned when I renewed my ST.

See my post of 2.18 pm yesterday.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View NEILLO's Profile NEILLO Flag Shoreham-by-Sea 10 Sep 21 8.59am Send a Private Message to NEILLO Add NEILLO as a friend

The Club have now sent me e-tickets for tomorrows game. That's fine by me and at least that's one game sorted.

They've followed that up with a number of emails telling me that I can now download my season ticket and all previous problems have been rectified. Think I'll wait until Sunday before I give that a try.

I do feel sorry for the Box Office staff. They looked like they were working into the night trying to help people.

 


Old, Ungifted and White

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View bifffabazz's Profile bifffabazz Flag Highworth, Wiltshire 10 Sep 21 9.17am Send a Private Message to bifffabazz Add bifffabazz as a friend

Help please!

Downloaded mine via the App to my Google Pay wallet but couldn't do the other three I adminstrate and pay for SO....

Took club's advice and logged onto ticketing website. Followed instructions to a T. On page with all four of my/our STs, there are little tick boxes but the only one that I can tick that then allows me to 'Add to Wallet' is my own. If I tick any of the others, the option remains suppressed.
Anyone else had this problem?

I emailed the B.O yesterday but (understandably) no reply yet.
I'm travelling from Wiltshire tomorrow so it looks like it'll be a bloody early start for us to join a long queue.

 


Spirit of 1974

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View YHTM's Profile YHTM Flag 10 Sep 21 9.36am Send a Private Message to YHTM Add YHTM as a friend

Just tweeted by the club

'We are temporarily pausing the download of new Mobile Tickets at 10am today.

Any supporter who has not downloaded their ticket by 10am will be sent an e-ticket for Spurs, later today.'

What a complete c**k up!!!

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Beastie's Profile Beastie Flag 10 Sep 21 9.54am Send a Private Message to Beastie Add Beastie as a friend

Does anyone know if screenshotting the QR code will work?

My mate can't go and has offered the ticket for my little boy but not sure how it can be done. I'm not going to be near a printer (for an e-ticket) by tomorrow.

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View Spiderman's Profile Spiderman Flag Horsham 10 Sep 21 10.05am Send a Private Message to Spiderman Add Spiderman as a friend

Originally posted by kennybrowns leftfoot

I've literally just received this in an email from the Box Office...

We are really sorry to inform you that we have encountered technical issues delivering your Mobile Season Ticket to you. Rest assured, we have made alternative arrangements for you whilst we work to resolve the issue.

For the Spurs game on Saturday, we will issue you with an e-ticket which will follow this email. We are doing everything we can to resolve the issue in time for the next home match against Brighton.

Thank you so much for your continued support, and please accept our apologies for the issue.

We will be in touch following the Spurs game.

The Box Office team.

So the fiasco goes on. I'm one of those with a season ticket and membership. They've just emailed me the tickets for the Spurs game as an e-ticket.... Anyone else had this??

Edited by kennybrowns leftfoot (09 Sep 2021 6.12pm)

Having received the same yesterday, I have just looked in my fan wallet and a Spurs ticket has appeared, should I put this in my Apple wallet ( with help) or should I just use the e-ticket? Is this my actual season ticket? as it just says Spurs ticket? I really donít know what is going on

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply
View JRW2's Profile JRW2 Flag Dulwich 10 Sep 21 10.12am Send a Private Message to JRW2 Add JRW2 as a friend

Originally posted by YHTM

Just tweeted by the club

'We are temporarily pausing the download of new Mobile Tickets at 10am today.

Any supporter who has not downloaded their ticket by 10am will be sent an e-ticket for Spurs, later today.'

What a complete c**k up!!!

Is a mobile ticket the same as an e-ticket?

 

Alert Alert a moderator to this post Edit this post Quote this post in a reply

 

Page 22 of 28 < 18 19 20 21 22 23 24 25 26 >

Previous Topic | Next Topic

You are here: Home > Message Board > Ticket & Travel Talk > New ticketing system using mobiles