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December 2 2021 6.38am

New ticketing system using mobiles

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View eritheagle's Profile eritheagle Flag Erith 25 Sep 21 6.14pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by premier fan

I absolutely agree. Part of the enjoyment is receiving tickets well in advance looking forward to the game. However, the stress of trying to obtain a ticket is ridiculous.

Exactly! I renewed last season and I did so again at the earliest chance for this season too so youíd expect to be all sorted and looking forward to the third home game of the season.

Itís a complete joke and the problem I have is that if it doesnít arrive in the post by the time I leave for work then Iíve got no way of accessing my email or contacting the club until I arrive at the ground at 7pm at the earliest.

 

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View crystal-purley's Profile crystal-purley Flag Purley 28 Sep 21 1.00pm Send a Private Message to crystal-purley Add crystal-purley as a friend

I emailed the club telling them that my phone was giving me the same message (something like This item cannot be saved on this device) and asked the club will they let me know how to make this work. Still waiting for a reply. Then one afternoon the phone allowed it to load and last night a little trepidaciously I used the phone to get in and it worked.
If SP is a fan why can't they do a little more to get this to work. Properly.

 


Just retired and almost mastered decorating but haven't learned to garden yet

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View eritheagle's Profile eritheagle Flag Erith 28 Sep 21 1.26pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by eritheagle

Exactly! I renewed last season and I did so again at the earliest chance for this season too so youíd expect to be all sorted and looking forward to the third home game of the season.

Itís a complete joke and the problem I have is that if it doesnít arrive in the post by the time I leave for work then Iíve got no way of accessing my email or contacting the club until I arrive at the ground at 7pm at the earliest.

I went to the Box Office before the game and showed the young lady behind the desk a printed copy of the email. She said that it mustíve got lost in the post ( which seemed to me as the line they were going with to anyone that had similar problem to me)

Was given printed tickets for last night and Leicester game and told I should have a card resent and Iíd receive it before the following game.

I do feel sorry for the bloke behind me who had his phone ticket zapped whilst queuing to get in the turnstile. He was told it wasnít scanning and heíd have to go to the Box Office and get a paper ticket printed. This was at 7.25pm!

 

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View JRW2's Profile JRW2 Flag Dulwich 28 Sep 21 2.26pm Send a Private Message to JRW2 Add JRW2 as a friend

Originally posted by eritheagle

Exactly! I renewed last season and I did so again at the earliest chance for this season too so youíd expect to be all sorted and looking forward to the third home game of the season.

Itís a complete joke and the problem I have is that if it doesnít arrive in the post by the time I leave for work then Iíve got no way of accessing my email or contacting the club until I arrive at the ground at 7pm at the earliest.

It doesn't get any better. As I mentioned earlier, I went to the ground on Friday and was given a paper ticket for Brighton. Yesterday afternoon the promised plastic card arrived. Instinct told me to take both tickets to the match, and a good thing I did, because when I presented the new season ticket it didn't work. I went to the Box Office after the game, they tested the card and assured me that it would be alright for Leicester. I have my doubts.

Anyway, EE, I hope you got in last night. Judging by the number of empty seats around me, many didn't.

 

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View fromtherope's Profile fromtherope Flag In the woods of deepest Surrey 28 Sep 21 3.28pm Send a Private Message to fromtherope Add fromtherope as a friend

Let's be honest. The whole ticket set up is a complete and utter fiasco. They have had the best part of at least two months to get it right.. and they haven't!

They are p*ssing loyal supporters right off.

Nothing from Parish and Co. Maybe the plan is to get us in early to pay crazy prices for rubbish food and drink.

What the hell has this crap system cost? How many will give up coming?

 


I am enjoying being back at Selhurst and having a beer with my mates just like we have done for the past 40 years. Through Thick and thin we stick with our club. Not chairman, players or managers, OUR CLUB!

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View eritheagle's Profile eritheagle Flag Erith 28 Sep 21 3.58pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by JRW2

It doesn't get any better. As I mentioned earlier, I went to the ground on Friday and was given a paper ticket for Brighton. Yesterday afternoon the promised plastic card arrived. Instinct told me to take both tickets to the match, and a good thing I did, because when I presented the new season ticket it didn't work. I went to the Box Office after the game, they tested the card and assured me that it would be alright for Leicester. I have my doubts.

Anyway, EE, I hope you got in last night. Judging by the number of empty seats around me, many didn't.

I did thank you. I'm lucky that I've got a nice boss at work who let me change my shift times so I could get there early and go to the Box Office to get it sorted.

There didn't seem to be any empty seats arond me in the Upper Holmesdale but I did notice a large area vacated at the back of the Arthur Wait in the corner.
So sad if people are missing games because of all this.

 

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View IMilburn's Profile IMilburn Flag Haywards Heath 28 Sep 21 5.56pm Send a Private Message to IMilburn Add IMilburn as a friend

The system also seems somewhat inconsistent. I was able to download my season ticket to Google Pay with no problem and it was successfully scanned for admission to the Spurs game.

Last night the scanner did not respond but fortunately the turnstile operator let me through. So, whatever attendance is announced for the game, add one!

 

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View Fatherken's Profile Fatherken Flag 28 Sep 21 6.01pm Send a Private Message to Fatherken Add Fatherken as a friend

I was not give the option to get a Leicester ticket they told me my plastic one would be with me before the game .
Somehow I don't believe them so I will go to the box office again to get a paper ticket .
My partner got her plastic ticket two weeks ago , strange as we live in the same house . Why did they not send both tickets at the same time ?

 

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View Philís Barber's Profile Philís Barber Flag Crowborough 28 Sep 21 6.35pm Send a Private Message to Philís Barber Add Philís Barber as a friend

The turnstile queues last night were ridiculous with people, through no fault of their own, taking ages to get through because of scanning issues.

Park Road and Holmesdale Rd were rammed. This was the back of the Holmesdale stand 15 minutes before Kick Off.

85D478D8-7DBD-471F-B372-EE0777785315.jpeg Attachment: 85D478D8-7DBD-471F-B372-EE0777785315.jpeg (3,364.38Kb)

 

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View Lal's Profile Lal Flag Thornton Heath 28 Sep 21 6.40pm Send a Private Message to Lal Add Lal as a friend

I just got in before the match kicked off thousands still outside. Almost had problems getting in via the app next match am getting there earlier.

 

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View Spiderman's Profile Spiderman Flag Horsham 01 Oct 21 9.20am Send a Private Message to Spiderman Add Spiderman as a friend

Have downloaded s/t to Apple wallet. For Brighton game, a qr code appeared for the specific game. Just looked but nothing for Sunday, will something appear or do I just scan the s/t?

 

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View doombear's Profile doombear Flag Too far from Selhurst Park 01 Oct 21 11.19am Send a Private Message to doombear Add doombear as a friend

Originally posted by Spiderman

Have downloaded s/t to Apple wallet. For Brighton game, a qr code appeared for the specific game. Just looked but nothing for Sunday, will something appear or do I just scan the s/t?


I'm on Google Pay so it might be different. When I select the ST from my wallet, it appears with a link below that says 'show code'. I clicked on the link for both the Spurs and Brighton games and a QR code came up - not sure if it's the same one each time or it changes for each game, but a QR code is still there and I assume it will get me into the Leicester game.

 

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