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I can't attend anymore!

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SnapperKain Flag SE25 6PU 10 Aug 24 11.30am Send a Private Message to SnapperKain Add SnapperKain as a friend

Not applicable to everyone obviously, but probably the most direct option is to go old skool and go down to the box office and refuse to leave until it's sorted to your satisfaction.

The box office use to hide behind the phones back in the day and now it's email, website and social media. However you could try using it against then and use Facebook or the media site formely known as twitter, to drop a few messages about how they are ignoring disabled supporters. Might get their attention as they don't want messages like that for all to see.

Pity though that they can't just talk to people and get it sorted out. Feels like the people on the front line don't have the authority and the people that do think it's beneath them to get involved in such matters. Always been like that in the box office (unless you could have got hold of Beryl to sort it out).

 


The trouble with computers, of course, is that they're very sophisticated idiots

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eagleman13 Flag On The Road To Hell & Alicante 10 Aug 24 11.36am Send a Private Message to eagleman13 Holmesdale Online Elite Member Add eagleman13 as a friend

Originally posted by SnapperKain

Not applicable to everyone obviously, but probably the most direct option is to go old skool and go down to the box office and refuse to leave until it's sorted to your satisfaction.

The box office use to hide behind the phones back in the day and now it's email, website and social media. However you could try using it against then and use Facebook or the media site formely known as twitter, to drop a few messages about how they are ignoring disabled supporters. Might get their attention as they don't want messages like that for all to see.

Pity though that they can't just talk to people and get it sorted out. Feels like the people on the front line don't have the authority and the people that do think it's beneath them to get involved in such matters. Always been like that in the box office (unless you could have got hold of Beryl to sort it out).

Trouble with this 'old skool' approach re: Disabled Supporters is that the box office doesn't deal with them, there is a dedicated dept/person to do so, the email address has already been posted earlier on this thread.

 


This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

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eritheagle Flag Erith 10 Aug 24 12.04pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by eagleman13

Trouble with this 'old skool' approach re: Disabled Supporters is that the box office doesn't deal with them, there is a dedicated dept/person to do so, the email address has already been posted earlier on this thread.

I rang the person who's number was given out in an earlier post and it was always engaged with no way to leave a message.
My fiance gave me a number for a similar dept and I left a message last saturday but never got a call back.

My fiance then sent an email on my behalf last tuesday to someone in the club who helps disabled fans and had helped me a lot in the past but I haven't had a reply at all!!

 

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monkey Flag Sittingbourne,but made in Bromley 10 Aug 24 12.15pm Send a Private Message to monkey Add monkey as a friend

Originally posted by eritheagle

I rang the person who's number was given out in an earlier post and it was always engaged with no way to leave a message.
My fiance gave me a number for a similar dept and I left a message last saturday but never got a call back.

My fiance then sent an email on my behalf last tuesday to someone in the club who helps disabled fans and had helped me a lot in the past but I haven't had a reply at all!!

People shouldn’t be having this much trouble to do a simple thing like going to watch their football team. The club should hang their collective head in shame, I feel for you.

 

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eritheagle Flag Erith 11 Aug 24 11.50am Send a Private Message to eritheagle Add eritheagle as a friend

I've got to go in Box office to collect my ticket before game today.

I wonder if they'll be people there ,who don't go online forums, that will be asking and or complaining about the card situation.

 

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Norbury Old Git Flag London 11 Aug 24 11.53am Send a Private Message to Norbury Old Git Add Norbury Old Git as a friend

Quote Premier League Rule R6.2 (page 215). “A Club’s ticketing policy should: aim to promote greater accessibility by the promotion of flexible and imaginative ticketing schemes “

Rule R also has information on disability access.

 

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eritheagle Flag Erith 11 Aug 24 12.29pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by Norbury Old Git

Quote Premier League Rule R6.2 (page 215). “A Club’s ticketing policy should: aim to promote greater accessibility by the promotion of flexible and imaginative ticketing schemes “

Rule R also has information on disability access.

That's helpful, thank you.
We will look that up when I get home from the game.

Thanks again.

 

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Pierre Flag Purley 11 Aug 24 2.21pm Send a Private Message to Pierre Add Pierre as a friend

Just to let you know the Football Supporters Association (FSA) are attending our CPISA committee meeting next week. We also have a slot booked with the club next week to discuss some digital ticketing issues and cases and we have our next regular meeting with the club booked for 27th August.
Norbury Old Git's post is exactly right which is what CPISA and the Football Supporters Association will be using in discussions with CPFC.

Edited by Pierre (11 Aug 2024 2.21pm)

 

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eritheagle Flag Erith 12 Aug 24 6.41pm Send a Private Message to eritheagle Add eritheagle as a friend

Went in BO yesterday to have my Nantes ticket printed.

Fortunately it was empty so I politely asked if i could have my West Ham ticket printed off (to save me the stress of queueing on the day).

Apparently they can only print tickets off on the day of the relevent game.

Funny, as they had no poblem printing them in advance 3 seasons ago when they lied that my card was in the post (all 2 or 3 of them that they sent).

 

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YT Flag Oxford 12 Aug 24 6.54pm Send a Private Message to YT Add YT as a friend

Originally posted by eritheagle

Went in BO yesterday to have my Nantes ticket printed.

Fortunately it was empty so I politely asked if i could have my West Ham ticket printed off (to save me the stress of queueing on the day).

Apparently they can only print tickets off on the day of the relevent game.

Funny, as they had no poblem printing them in advance 3 seasons ago when they lied that my card was in the post (all 2 or 3 of them that they sent).

How do you get to Selhurst Park, erith? Sorry, it's nothing to do with the topic, I'm just interested in how the journey is these days, having done it myself scores of times between 1972 and 1998 before moving to Hertfordshire.

 


Palace since 19 August 1972. Palace 1 (Tony Taylor) Liverpool 1 (Emlyn Hughes)

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eritheagle Flag Erith 12 Aug 24 7.03pm Send a Private Message to eritheagle Add eritheagle as a friend

Originally posted by YT

How do you get to Selhurst Park, erith? Sorry, it's nothing to do with the topic, I'm just interested in how the journey is these days, having done it myself scores of times between 1972 and 1998 before moving to Hertfordshire.

Yesterday i went to London Bridge and then to Selhurst (as N Junction was closed) and on way home went to Blackfriars from Selhurst and got Thameslink to Abbey Wood.

I live close to Abbey Wood so usually walk there and get train to Lon B and then fast train to Norwood J or sometimes i get overground to Whitechapel and then Elizabeth Line back to Abbey Wood (and in reverse going).

 

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YT Flag Oxford 12 Aug 24 7.07pm Send a Private Message to YT Add YT as a friend

Originally posted by eritheagle

Yesterday i went to London Bridge and then to Selhurst (as N Junction was closed) and on way home went to Blackfriars from Selhurst and got Thameslink to Abbey Wood.

I live close to Abbey Wood so usually walk there and get train to Lon B and then fast train to Norwood J or sometimes i get overground to Whitechapel and then Elizabeth Line back to Abbey Wood (and in reverse going).

Thanks. That's interesting. I don't think Thameslink to Abbey Wood existed 'in my day'. Incidentally, the GB Olympic swimming team included one Abbie Wood. I wonder where she's from!

 


Palace since 19 August 1972. Palace 1 (Tony Taylor) Liverpool 1 (Emlyn Hughes)

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