You should expect an email at some point before Saturday - although at this rate, I wouldn't be surprised if we don't get the details until sometime in November!

Thank you for your email, and I hope you are well.

We are in the process of activating the digital season tickets now, with some supporters able to download their ticket now.

Once this has been completed later today, full information will be emailed to all season ticket holders.

We apologise for the delay on this, and if you haven’t received the email by tomorrow morning, please let us know.

I have asked how this is going to work for multiple season tickets administered by one person, especially as on occasions I cannot go due to to work commitments and my son and his mate go.

Total f*cking omnishambles.

“My experience of life is that it is not divided up into genres; it’s a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if you’re lucky."

I have the same spider - Can only see the Brentford ticket - no season ticket & also with a gold membership which the app tap dosent recognise - I am hoping that they are adding the season tickets as we type so ours will appear during the day today.

Hopefully, this is what a lot of people are waiting for . . . [Link]

This operation, will make the 'Charge Of The Light Brigade' seem like a simple military exercise.

they are ready to download now it took an old fossil like me just 10 seconds to complete the download happy days

My sons yesterday was asking for a 6 digit passcode which he didn’t have. This morning he was able to move his ST from the Palace App into his IPhone wallet without the passcode. Like someone else mentioned it looks like they are on the way so keep checking.

What was bizarre he also had his mates ticket as they have linked accounts so you need to check on the app if your Account is linked to a friends who may have bought tickets for you before .

Thanks - I've just read it, and I see that it says nothing whatever about those of us without a smartphone. That doesn't surprise me, but what has sent my blood pressure soaring was the the words at the end: "We would like to thank you for your patience". As I said in a previous post, go to hell, Parish.

I read the instructions but still no tickets ready for me to add to my wallet..

4 playoff finals, Claridge, Hopkin, Shipperley, Phillips....

Life's never dull!

So I posted that I had mine in my google pay app, there is a details button under the ticket so I clicked it and it’s not my ticket but my mates sons ticket. My mate purchased mine, my sons, his and his sons season tickets earlier in the year as he works round the corner and renewed them all at the same time, so apparently he is the lead on the account now. What I can’t workout is I have my own log in details etc so how can they make basic areas.
I wonder if SP & Brighty have received their tickets !

Does anyone know: (i) if there are email tickets available also as per the Brentford game & (ii) if you download the ticket to e.g. your Google Pay account via the app or the website on your smartphone, is that ticket then only available to use on your phone (e.g. you cannot screenshot it to give to someone else)? Box Office obviously swamped as they cut me off every time I try to call.

Edited by Simoncelli58 (09 Sep 2021 12.07pm)

Got mine by following all instructions BUT...
How the hell am I supposed to get the other three that I pay for? None of those have log-ins and passwords and while they might have their name (kids and elderly), they are not the 'customer', I am.

As for potentially sharing my QR code, I took a photo of mine using my wife's phone then cropped and brightened the image. We then tested it to see if the edited image scans as a QR code...and it does.

Regardless, this is 48 hours before kick off and a shocking mess.

Spirit of 1974