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June 29 2022 11.32pm

New ticketing system using mobiles

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View Charlie Croker's Profile Charlie Croker Flag Hampshire 02 Sep 21 11.57am Send a Private Message to Charlie Croker Add Charlie Croker as a friend

Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one?

Emailed the Box office and received:

"This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter.
We can only apologise for this as we are aware fans are still waiting for information regarding access to home matches, this will be sent out soon sometime before the Tottenham match.
Once again we are sorry for the confusion and we look forward to having you at Selhurst on 11th September."

I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . .

 


ďMy experience of life is that it is not divided up into genres; itís a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if youíre lucky."

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View BlueJay's Profile BlueJay Flag UK 02 Sep 21 12.51pm Send a Private Message to BlueJay Add BlueJay as a friend

Originally posted by Charlie Croker

Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one?

Emailed the Box office and received:

"This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter.
We can only apologise for this as we are aware fans are still waiting for information regarding access to home matches, this will be sent out soon sometime before the Tottenham match.
Once again we are sorry for the confusion and we look forward to having you at Selhurst on 11th September."

I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . .

It doesn't exactly fill you with confidence. Amateur hour at times.

 

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View esox lucius's Profile esox lucius Flag Deal 02 Sep 21 1.13pm Send a Private Message to esox lucius Add esox lucius as a friend

Originally posted by Charlie Croker

Anyone else receive another email from the club about the Brentford game rather than the upcoming Spurs one?

Emailed the Box office and received:

"This email has been sent by mistake by our third-party provider, our HR department has been made aware of this and are investigating the matter.
We can only apologise for this as we are aware fans are still waiting for information regarding access to home matches, this will be sent out soon sometime before the Tottenham match.
Once again we are sorry for the confusion and we look forward to having you at Selhurst on 11th September."

I hope it's sent well before the Spurs game, just to allow everyone to sort themselves out/download/print as necessary . . .

I received that email, I thought it must be my season ticket and spent about 5 minutes looking for it. The club just seem to balls everything up lately.

 

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View bicycle repair man's Profile bicycle repair man 02 Sep 21 4.45pm Send a Private Message to bicycle repair man Add bicycle repair man as a friend

what an absolute shambles.

 

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View peterg's Profile peterg Flag Anerley 05 Sep 21 12.26pm Send a Private Message to peterg Add peterg as a friend

Originally posted by bicycle repair man

I hope the club get to see your message.
After making sure they have our cash, they thrust this digital system on supporters, without even any consultation, and their view is like or lump it.
The plastic card season ticket suited all and should be retrained for those who prefer it.
I have a smart phone and can handle the new system, but I find it far more convenient to use a little plastic card,I don't always want to carry my phone everywhere,and there are less things to go wrong with the card.

All true. You forget to charge the phone, or run out of juice, or can't get a signal, or there's a software problem. The switch to mobiles showed a pathetic trust in new technology. Using your plastic card was so simple - evidently too simple for someone. I suspect using mobiles is also about collecting data on us for marketing and other purposes too. Do we trust them on this? (Answer: no)

 


The right place at the right time

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View Fatherken's Profile Fatherken Flag 05 Sep 21 1.54pm Send a Private Message to Fatherken Add Fatherken as a friend

No
I do not have a smart phone so I will be going to the ticket office to pick up my paper ticket .

 

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View Apostle's Profile Apostle Flag Croydon 06 Sep 21 11.49pm Send a Private Message to Apostle Add Apostle as a friend

What about all the elderly and disabled fans who have no e-mail or smartphones and to be fair do not know anything about these because they lack the capacity.
I think its time to shame and let the local press and insidecroydon know what the greedy American scum owners are doing to the CPFC elderly and disabled fans and fans without smartphones.
They are an absolute disgrace.

 

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View Helmet46's Profile Helmet46 Flag Croydon 07 Sep 21 6.20am Send a Private Message to Helmet46 Add Helmet46 as a friend

Iíve received nothing for the Spurs game. No email, no season ticket -sweet fa.

 

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View Barcelona Based Fan's Profile Barcelona Based Fan Flag No longer Barcelona, now living in... 07 Sep 21 6.32am Send a Private Message to Barcelona Based Fan Add Barcelona Based Fan as a friend

Originally posted by Apostle

What about all the elderly and disabled fans who have no e-mail or smartphones and to be fair do not know anything about these because they lack the capacity.
I think its time to shame and let the local press and insidecroydon know what the greedy American scum owners are doing to the CPFC elderly and disabled fans and fans without smartphones.
They are an absolute disgrace.


I also hate it & quickly falling out love with the football match experience !
Trouble is every premier league club have to switch to this digital tickets nonsense !
I dont want to use my phone for entry so will rebel against the new system & print tickets.
Hate to say it but maybe even give up on going at all


[Link]

 


TaxiMark
Sheffield Wednesday Fan
Posted 23 February 2013 - 07:49 PM
I don't mind palace to be fair. Much better club than tinpot Charlton and Brighton

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View Charlie Croker's Profile Charlie Croker Flag Hampshire 07 Sep 21 11.31am Send a Private Message to Charlie Croker Add Charlie Croker as a friend

Originally posted by Helmet46

Iíve received nothing for the Spurs game. No email, no season ticket -sweet fa.

I chased the box office yesterday and received the following:

"All season ticket holders will be sent an email within the next few days regarding how they will be entering the ground this weekend and this will include the downloadable ticket also.

It will either be an e-ticket similar to the Brentford fixture, or it will be a digital season ticket that you will download to your mobile wallet and scan at the turnstiles every home match.

An update should be sent out to you by Wednesday, so please look out for this email."

Not much use for those without a smart phone or access to a printer - and it's laughable how late in the day they are doing this.

 


ďMy experience of life is that it is not divided up into genres; itís a horrifying, romantic, tragic, comical, science-fiction cowboy detective novel. You know, with a bit of pornography if youíre lucky."

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View gerry theagle's Profile gerry theagle Flag newbury 07 Sep 21 12.45pm Send a Private Message to gerry theagle Add gerry theagle as a friend

Absolutely ridiculous, this should have been sorted by now, the way it's going there is going to be chaos at the turnstiles on Saturday.

 

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View bicycle repair man's Profile bicycle repair man 07 Sep 21 1.10pm Send a Private Message to bicycle repair man Add bicycle repair man as a friend

They'll send us an email in the next few days ?
It's quite incredible that with the second home game of the season virtually upon us, that the club can't tell season ticket holders how they will gain entry to Selhurst Park, to watch matches which they readily took payment for, many months ago.

 

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